IT Service Delivery Manager

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København S

Job ID: 22249

If you have extensive experience as IT Service Delivery Manager in the financial sector and are passionate about taking ownership to shape a modern system landscape in a life and pension company with great ambitions, we would like to hear from you!

At Nordea Pension, we know that customers' needs change, and we have a strong focus on matching them with the financial solutions of the future. We work in an agile environment with a start-up mentality, where we take advantage of the technological opportunities and there is ample opportunity to develop yourself and leave your mark on something bigger.

So come with your ideas, skills and experience and let's make a difference together.

About this opportunity

We seek an IT Service Delivery Manager for Nordea Life & Pensions (“NLP”) in Denmark. In NLP we firmly believe that together we lead the way, enabling dreams and everyday aspirations for a greater good. We strive to be an attractive and fulfilling place to work for our people and to deliver sustainable value to our customers and shareholders while ensuring a strong and sustainable business model.

You will be part of the “Technology” department, in which we aim at building a best-in-class technology platform providing state-of-art solutions tailored to achieve our ambitious objectives. We embrace cloud and are properly the financial institution in Danmark furthest with implement a full cloud platform using Azure, Salesforce, Snowflake etc. “Technology” embodies a dynamic mix, combining a start-up mentality with well-established processes. We actively challenge the status quo, consistently questioning our approach while acknowledging that we don't need to address every aspect simultaneously. The environment at "Technology" reflects a balance, allowing us to navigate the complexities of our mission with agility and innovation.

What you’ll be doing:
The role is based in Copenhagen at our Nordea Metro office, as our future workplace (from May 2024). There are good transportation options here, as we are located next to the DR Byens metro station, and there are public parking spaces in the area.

Until then, we still reside at Borupvang 4, 2750 Ballerup, where we look forward to welcoming you as soon as possible.

Of course, we also have the option of working from home (up to 2 days per week), but in the beginning we will appreciate your company in the office, so that we get to know each other week and establish a trusting collaboration. This gives you the best conditions to succeed in your new role.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed, you work well with others and always act with the ultimate customer’s needs in mind. You enjoy learning and trying new things and you are excited about bringing your ideas to the table. You are honest and dependable, willing to speak up even when it is difficult and committed to empowering others.

You cooperate well with stakeholders on different levels of the organization, and you can drive strategic work independently.

As this is a senior position with high level of complexity, we expect you to have years of experience from similar positions, not necessary from Pension but financial or other regulated industries would be a plus as managing and championing regulatory compliance will be an integrated part of your success.

Your experience and background:
If this sounds like you, get in touch!
Next steps

Submit your application no later than 08/03/2024. For more information, you’re welcome to contact Head of Customer Platforms, Kim Bøgelund, [email protected].

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
#Mid-Senior


Information og data

Denne ledige stilling har jobtypen "Produktchef", og befinder sig i kategorien "Ledelse og personale".

Arbejdsstedet er beliggende i København S.

Jobbet er oprettet på vores service den 23.2.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Produktchef
  • København S

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