Quality Customer Interface Manager

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Nakskov

Use your interpersonal skills to build strong customer relations

Do you have good stakeholder management skills enabling you to build and maintain strong relations with customers? Would you like to join a dynamic matrix organisation, where you will be in charge of a small quality team?

You will join our Global Supply Chain (GSCM) matrix organisation, where you will lead a small Quality team responsible for customer interaction for the rotor segment within the Manufacturing & Material Management area. Your work location will depend on your residence and preferences and can be on one of our blade factories either on the Isle of Wight, UK, or in Nakskov, DK. You should expect to spend approx. 100 days per year travelling to our manufacturing and pre-assembly sites in Denmark and the United Kingdom.

Tasks & responsibilities: You will…

…be people manager for the quality team for the rotor segment; a team consisting of two Quality Engineers located in Nakskov, DK. You will be the first point of contact for both internal and external customers on issues related to Blade Quality. Since you will join a matrix organisation, you should expect to have various stakeholders across the entire GSCM organisation as well as towards other internal and external stakeholders.

You will also be responsible for:

  • Organise and host costumer audits and on-site activities
  • Alignment of customer requirements within blades to ensure project compliance
  • Technical lead on customer discussions regarding manufacturing procedures and specifications
  • Facilitate external audits
  • Approve reports on customer visits with agreed action plans
  • Participate in blade health check and process confirmation audits


  • Skills & experience: Our new colleague…

    …has very good interpersonal and communication skills. You thrive in a position where you will cooperate with many different stakeholders, and you know how to motivate and encourage a team. You have a high level of integrity and you are constantly focused on reaching the highest possible quality standards.

    We expect that you:

  • Hold an engineering degree or HNC with relevant experience
  • Can stay calm and professional under pressure
  • Have composite knowledge (preferred, not required)
  • Have good English skills


  • Join us if you…

    ...want to work in an international and ambitious company where we always strive to be the global leader in the offshore wind market. You will be part of a dedicated team in an ambitious, innovative and professional organisation.

    In Manufacturing & Material Management, we offer you:

  • Great colleagues that support each other and work together
  • Excellent opportunities for professional and personal development
  • The opportunity to make your mark on our quality strategy


  • Information og data

    Denne ledige stilling har jobtypen "Produktchef", og befinder sig i kategorien "Ledelse og personale".

    Arbejdsstedet er beliggende i Nakskov.

    Jobbet er oprettet på vores service den 13.11.2019, men kan have været deaktiveret og genaktiveret igen.

    • Produktchef
    • Nakskov

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