Business Product Owner - Middle Mile & Last Mile

Opportunity

The Business Product Owner is responsible for creating and bringing new products to the market. It involves all activities and stages required to transform an idea or concept into a tangible and marketable product. Product development encompasses research and development, prototyping, testing, and commercializing all product's features and functionalities.

Fulfilled by Maersk Product organization is responsible for the storage and distribution of goods to the customers (B2B and B2C) and distribution from Maersk or Customer facilities through middle-mile transportation and last-mile delivery. We are at the forefront of developing cutting-edge technologies to improve the customer’s experience with personalized and automated end-to-end digital journeys that enable Maersk customers to access standardized products and services seamlessly. The Fulfilled by Maersk team is comprised of Warehousing, Depots, Cold Stores, cross-dock facilities, Middle Mile (LTL, FTL, Truck Brokerage), Global E-commerce logistics, and Last Mile to create a great experience for Customers through end-to-end best-in-class supply chain solutions, services, and technology. With a presence in 100+ countries, we are improving life for all by integrating the world. If you are passionate about leading and building a global business, taking on the challenges on behalf of our Customers, and working with a fantastic group of colleagues, reach out to us.

The Business Product Owner has responsibility for managing the assigned product or product category in accordance with the product and charge governance processes and frameworks. Manages and enforces a standardised approach to validations of business opportunities. Proactively identifies opportunities to improve product portfolio and makes step-change improvements which drive product performance metrics, revenue, profitability and product governance.

Responsibilities

• Responsible for identifying the holistic value proposition (along with relevant functions) based on their requirements and Quality compliance and Maersk’s growth strategy, transforming those value propositions into a profitable product.
• The Business Product Owner is the ultimate single accountable person for ensuring that the value proposition delivers on clearly defined product objectives.
• Develops and validates business opportunities, new product approvals, product target setting and pricing.
  Evaluates and governs products for assigned product category.
• Has responsibility for providing expertise for maintenance of Product Catalogue (OIPC updates), and supporting with product governance through OMEB
• Works closely with Regional, Platform, Delivery and other cross-functional partners to ensure all product changes, enhancements and upgrades are communicated clearly and change management is executed
• Actively manages stakeholders at all levels, which influences the product category to achieve improvements.
• Supports with development of value proposition material for targeted customer opportunities to enable business growth

We are looking for:

• Strong Product Management experience, ideally for global logistics / transportation products
• Ability to identify customer pain points using qualitative and quantitative data
• Demonstrates a combination of outstanding customer-oriented business acumen with effective technical knowledge, leverages agile method elements in approach and practices
• Ability to drive change management in operations, sales and IT to deliver product value proposition and go to market strategy
• Strong financial acumen, anticipates future product performance delivery and factors it into overall pricing strategy decisions
• Strong communication skills to support new product ideas to senior and executive leadership
• Strong go-to-market experience
• Extreme focus on driving continuous improvements post launch
• Ability to balance short term and long-term business objectives

Qualifications

• 10+ years’ relevant experience in Product Management teams in global Logistics or Technology organizations.
• Experience identifying and hiring world-class talent.
• Expertise in articulating and executing a customer-centric product strategy, for both a B2B and B2C transportation product. (end-to-end Logistics and Supply Chain is a bonus).
• Experience working with and influencing a diverse, global team of product managers, UX and design, content, marketing and ecommerce, in a matrixed environment.
• Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases.
• MBA or advanced degree from top tier, globally recognized university is a plus

Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life. This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging. As an equal opportunity employer, we do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, sexual orientation, marital status, parental or caring status, religion or belief, physical or mental disability, long term health condition, pregnancy or parental leave, protected veteran status, or any other classification protected by applicable law. We actively work to address systemic bias and support representation. We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process. Learn more at: https://www.maersk.com/careers/diversity-equity-and-inclusion

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