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Customer Quality Engineer for Dynaudio

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Skanderborg

We are looking for an experienced quality engineer for Dynaudio in Skanderborg.

In the function of CQE, you will be responsible for handling all Customer related Quality activities and securing the learning loop.

Dynaudio is the leading producer of hand-crafted high-end loudspeakers created by impassioned music lovers for your living room, the professional studio and for your car.

Dynaudios mission is to create the best sound possible. This means to reproduce music and sound as close as possible to the natural experience.

About the job:

Functions, areas of responsibility and competence requirements

  • Being the contact point to our internal Customer Support function
  • Handling all customer claims backwards in the organization, involving the PQE and SQE teams if needed.
  • Secure feedback to the Customer or Customer Cares
  • Securing right timely information to our internal Customer support on progress in quality problems/claims
  • Measure and monitor on Customer Quality (Voice of the Customer)
  • Reviewing Customer demands and specifications, giving input backwards
  • Securing the change management process is carried out according to customer demands
  • Responsible for securing that we are always working according to the latest Customer demands (Product as well as Generic)
  • Actively involved in the company's quality strategy

Other tasks

  • Supporting the general quality improvement programs

Required competences/educational requirements

  • You have experience from a similar position
  • Deep general system understanding and analytic abilities.
  • Able to formulate ideas understandable for all levels.
  • Ability to plan and drive projects within budgets and timeframes.
  • High-level and long-term experience on at least Bachelor level.
  • English speaking and writing on high level

Other applied professional and personal competences

  • Be able to work independently and to reach out, also thrive to work in teams
  • Must be open minded with strong communication skills
  • Intercultural experience is an advantage
  • Independently take decisions regarding approval or rejects and to communicate with stakeholders
  • Be open to development of the Quality areas at Dynaudio and take parts in defining the future direction for Dynaudio Quality
  • Be able to acquire knowledge of new tools and methods
  • Has the desire to teach and help others and act as the experienced quality person and “lighthouse” at Dynaudio

And a general desire to work in an international setting is a requirement. Experience from international companies – is an advantage.

The company offers

An exciting job in an international company with good professional and personal development opportunities, and where you influence the company´s further development.
The salary is negotiated individually at a level, that corresponds to the position requirements and your qualifications.

The company

Dynaudio is one of the world's largest speaker manufacturers. Founded in 1977 in Skanderborg, Denmark, we have more than 40 years of experience in producing high-end speakers.
Today, Dynaudio exports to 80 countries around the world and has received awards everywhere for the products. Dynaudio today has approx. 350 employees. Development and production take place in Skanderborg, where Dynaudio, in collaboration with VW, also develops sound systems. Dynaudio has extreme quality requirements and is highly certified, see also - www.dynaudio.com.

Late in 2014, Goertek Inc., China, acquired the majority shares of Dynaudio.
Goertek Inc. is world leader in the development and manufacturing of 3D glasses and Bluetooth equipment. Furthermore, they are the absolute top producer of microphones, flat screens and micro loudspeakers/transducers.


Information og data

Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Skanderborg.

Jobbet er oprettet på vores service den 27.9.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Produktspecialist
  • Skanderborg

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