Customer Quality Engineers (2)

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Skanderborg

Is ‘quality’ more than just a corporate buzzword to you, and are you driven by learning and sharing knowledge for the sake of customer satisfaction and product development? Then we’ve got a job for you. We actually have 2.

Dynaudio, the legendary Danish speaker maker, is looking for you - our new Customer Quality Engineers. Your workstation will be in Skanderborg but on occasions you’ll also be able to work from home.

Our vision

Every day, 300 employees in Dynaudio work together worldwide with one single-minded purpose: To deliver recordings exactly as the artist intended them to be heard. We call it Authentic Fidelity - nothing more, nothing less.

That’s true high-end for 3 core segments: Home, Pro and Automotive.

Your mission

As our new Customer Quality Engineers your mission is to own all Customer related Quality activities end-to-end and securing the learning loop. This means you’re part of the quality journey from the get-go in the R&D phase.

Depending on interests, experience and qualifications you’ll either work with our Automotive segment or our Hi-Fi. Either way, your primary tasks include:

  • being the contact point to our internal Customer support function.
  • handling all Customer claims backwards in the organization, involving the PQE and SQE teams if needed.
  • securing feedback to the Customer or Customer care.
  • securing right timely information to our internal Customer support on progress in Quality problems/claims.
  • measuring and monitoring Customer Quality (Voice of the Customer)
  • securing a smooth handover at SOP.
  • reviewing Customer demands and specifications, giving input backwards.
  • securing the change management process is carried out according to Customer demands
  • securing that we always are working according to the latest Customer demands (product as well as generic)

You - the right candidate

‘Don’t compromise on quality’ is your professional mantra and you enjoy learning and documenting your findings in order to strengthen our Quality Assurance. You don’t have to be annoyingly quality-conscious but we expect you to be/become a standard bearer who can lead by example and work effectively with both internal and external stakeholders.

You hold a relevant degree on bachelor’s level (as a minimum), which you combine with the ability to think analytically and formulate ideas understandably for all levels. Further, you’re well versed in planning and driving projects within budgets and timeframes.

IT is second nature to you and you have a deep general system understanding.

You don’t have to be a skilled Danish speaker, but we expect you to have professional English proficiency.

Experience with FMEA and APQP are big plusses!

Your colleagues

You’ll join a team of 5, where we ambitiously nurture a highly cooperative work environment, where teamwork is the way to succeed.

Your immediate superior will be The Director of Quality Assurance.

We offer

You’ll take on an exciting job in an international company, where you’ll get great professional and personal development opportunities including the chance to influence the company’s further development.

With us you get to listen to the music you love on some truly amazing speakers and even get to see behind the scenes on how they’re made, tested, and designed in-house at the factory.

Salary is negotiated individually at a level that corresponds to the position requirements and your qualifications.

Our company Dynaudio is one of the world's largest speaker manufacturers. Founded in 1977 in Skanderborg, Denmark, we have more than 40 years of experience in producing high-end speakers.

We pride ourselves on being audiophiles, innovators, and businesspeople; nerdy specialists, generalists, and everyone in between. All bound together by a common vision of creating the truest speaker sound possible.

We have offices in Denmark, Germany, the U.S., and in China, and we export Dynaudio products to 80 countries.

Since 2014, we’ve been part of world-forerunner in component parts and digital-era hardware, Goertek, based in the city of Weifang in the coastal province of Shandong in China.

Interested in speaking with a future colleague about the job?

Please reach out to our Supplier Quality Engineer, Thomas Lætgaard, via [email protected]/ +45 2210 3206 for an insight into the day-to-day tasks and our work environment.

For any further questions please contact our Recruitment Consultant, Marc Wacker, via [email protected] or +45 5434 6890.

We look forward to receiving your application!


Information og data

Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Skanderborg.

Jobbet er oprettet på vores service den 10.6.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Produktspecialist
  • Skanderborg

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