Sales Process Specialist
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Skanderborg
Do you have great insight into B2B Quote-to-Order sales and after-sales processes? Do you have experience with mapping and documenting processes? Are you motivated about embedding change in an international organization and across all customer-oriented functions? Would you like to take part of our exciting journey to implement a new system to manage quotes and order confirmations in our global sales organization, along with a new ERP platform?
Become a part of our Sales Process & Tools team in Kamstrup
Kamstrup is one of the world’s leading manufacturers of intelligent solutions of energy and water consumption. Our production, administration and development is gathered at the headquarter in Stilling, south of Aarhus. In the newly established position as Sales Process Specialist, you will become a part of our Sales Process & Tools team which is the business owner of Kamstrup’s Sales Process and CRM platform.
In the process of implementing a new ERP, the team will become business owner of CPQ (Customer Quotes and Order Confirmations) and is therefore looking for a new colleague to drive this. You will become part of a team consisting of 2 colleagues with competencies within Business Process Management/Lean Sigma, CRM & BI application management, project management, and business design. Our primary objective is to drive globalization and standardization of Sales & Marketing processes, to enable an optimized customer experience of a OneKamstrup.
A job focused on globalization and standardization
You will become member of the Sales & Configuration project team in a strategic important ERP/ConfigurePriceQuote implementation project involving colleagues from most parts of the business and IT. Your team is working towards implementation of a global standard across +20 sales offices to issue Quotes and Order Confirmations to customers, from an Oracle CPQ Cloud, embedded into our Microsoft 365 CRM Cloud.
Your primary task as Specialist will therefore be to:
• Map- and align operational processes and instructions
• Verify quality of customer Quote and Order Confirmation experience (documents and information)
• Cooperate with ERP project office on change management preparations in connection with roll-out to the business
Gradually, you will convert into a platform management role to plan continuous improvement to the CPQ platform. Your primary partner will be the Business Engagement Specialist and CPQ Specialist from the IT Systems Enterprise department and key stakeholders will be include global super users within the sales organization and technology platform business process owners. The implementation will also mean that you can then prioritize process projects outside the core Quote-to-Order process.
In the job you must expect around 10-20 travel days per year.
Personality matters
As a person you have a great drive and you thrive in the area between Business and IT. You will be the natural go-to person for the business when discussing potential solutions and new ideas. It is imperative that you constantly seek to raise the bar for global adoption of processes and systems use to optimize the global customer experience of Kamstrup.
It is an advantage if you have been part of a full-scale system implementation with many business processes in play – however proven achievements of sales process implementation projects is even more important in this position.
In addition, it is a requirement that you have minimum 2 years of experience with - and great interest of:
• Process mapping, Level 4 and Business Instructions
• Stakeholder Management, hearing- and corrective action process
• Basic knowledge of ERP, Dynamics CRM and system integration
• Training and support of super users
It is a requirement that you master Danish and English on a high level – both orally and written.
We offer more than just a job
In this position, you will have the possibility to drive a global footprint on how to process quotes and order confirmations to a growing customer base. You will grow with the role in an organization that value and prioritize peer-to-peer sparring and personal development planning.
We offer flexible working hours and numerous employee benefits, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Senior Manager, Sales Process & Tools, Per Lundgaard on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, high growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Become a part of our Sales Process & Tools team in Kamstrup
Kamstrup is one of the world’s leading manufacturers of intelligent solutions of energy and water consumption. Our production, administration and development is gathered at the headquarter in Stilling, south of Aarhus. In the newly established position as Sales Process Specialist, you will become a part of our Sales Process & Tools team which is the business owner of Kamstrup’s Sales Process and CRM platform.
In the process of implementing a new ERP, the team will become business owner of CPQ (Customer Quotes and Order Confirmations) and is therefore looking for a new colleague to drive this. You will become part of a team consisting of 2 colleagues with competencies within Business Process Management/Lean Sigma, CRM & BI application management, project management, and business design. Our primary objective is to drive globalization and standardization of Sales & Marketing processes, to enable an optimized customer experience of a OneKamstrup.
A job focused on globalization and standardization
You will become member of the Sales & Configuration project team in a strategic important ERP/ConfigurePriceQuote implementation project involving colleagues from most parts of the business and IT. Your team is working towards implementation of a global standard across +20 sales offices to issue Quotes and Order Confirmations to customers, from an Oracle CPQ Cloud, embedded into our Microsoft 365 CRM Cloud.
Your primary task as Specialist will therefore be to:
• Map- and align operational processes and instructions
• Verify quality of customer Quote and Order Confirmation experience (documents and information)
• Cooperate with ERP project office on change management preparations in connection with roll-out to the business
Gradually, you will convert into a platform management role to plan continuous improvement to the CPQ platform. Your primary partner will be the Business Engagement Specialist and CPQ Specialist from the IT Systems Enterprise department and key stakeholders will be include global super users within the sales organization and technology platform business process owners. The implementation will also mean that you can then prioritize process projects outside the core Quote-to-Order process.
In the job you must expect around 10-20 travel days per year.
Personality matters
As a person you have a great drive and you thrive in the area between Business and IT. You will be the natural go-to person for the business when discussing potential solutions and new ideas. It is imperative that you constantly seek to raise the bar for global adoption of processes and systems use to optimize the global customer experience of Kamstrup.
It is an advantage if you have been part of a full-scale system implementation with many business processes in play – however proven achievements of sales process implementation projects is even more important in this position.
In addition, it is a requirement that you have minimum 2 years of experience with - and great interest of:
• Process mapping, Level 4 and Business Instructions
• Stakeholder Management, hearing- and corrective action process
• Basic knowledge of ERP, Dynamics CRM and system integration
• Training and support of super users
It is a requirement that you master Danish and English on a high level – both orally and written.
We offer more than just a job
In this position, you will have the possibility to drive a global footprint on how to process quotes and order confirmations to a growing customer base. You will grow with the role in an organization that value and prioritize peer-to-peer sparring and personal development planning.
We offer flexible working hours and numerous employee benefits, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Senior Manager, Sales Process & Tools, Per Lundgaard on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, high growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Information og data
Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Skanderborg.
Jobbet er oprettet på vores service den 12.12.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Projektleder
- Skanderborg
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