System & Process Specialist

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Skanderborg

Do you have a passion for digitalizing internal business processes to heighten efficiency? Are you experienced in operationalizing complex processes and do you want to utilize that knowledge in one of Denmark’s most innovative and ambitious companies? Are you structured and good at finding robust solutions? Can you communicate changes and educate super users?

Become a part of Business & System Excellence
Kamstrup is a Danish technology company and a world leading supplier of intelligent metering solutions and services. We experience significant demand for our products, solutions and services, and we have a strong focus on developing the most innovative and value-adding intelligent metering solutions and services for energy- and water consumption. Our ambition is to transform meter data into insights that will help utilities optimize the production and distribution of clean water and energy.

With a direct reference to our Head of Business & System Excellence, you will become a part of a team consisting of 10 dedicated employees. Together we cover multiple working areas but unite around supporting our operational Solution & Service departments through digitalization of processes, automation, continuous improvements and transparency in our operations and profitability.

A job with focus on ServiceNow utilization
In the newly established position, you will play in an important role in increasing the digitalization of our main service business processes like customer support, system operations and hosting. Your main responsibility will be to increase the utilization of ServiceNow by defining and transforming business requirements into robust solution designs, with the aim of strengthening our efficiency and profitability. Therefore, you will be playing an active part in specifying, developing, testing and implementing new ServiceNow features in close collaboration with business users and IT.

Furthermore, you will be:

  • Owning and driving the ServiceNow system roadmap from a business perspective
  • Performing no-code/low-code development of smaller features in ServiceNow (complex development will be handled by IT)
  • Supporting and troubleshooting together with super users when needed
  • Developing a foundation for Robotic Process Automation (RPA) together with key stakeholders, and subsequently utilizing and maintaining it in collaboration with the super users to increase the level of automation in our business
  • Educating our super users in the new solutions

Personality matters
We are looking for a System and & Process Specialist who has a great drive and interest in digitalization and system driven process improvements. We imagine that you have a relevant education within IT, ITKO or similar combined with 3-5 years’ experience from a similar role where you have been working with a similar area of responsibility. However, most important is that you have a problem solving mindset and are eager to learn more about digitalization of ServiceNow.

In addition, it will be an advantage if you have:

  • A great understanding of a services business and the digitalization of its processes. Industry specific knowledge is not required.
  • User Experience with ServiceNow in relation to ITSM, CMDB, CSM, knowledge management and Automation of processes

As a person you want to make a difference with your work, why you are often found at the forefront of changes. You work structured with your tasks and have a perseverant profile that takes ownership. You hold great communicative skills and can communicate complex issues when needed.

In addition, it is a requirement that you are fluent in English both in written and spoken.

We offer more than just a job
We offer an exciting position where you will have a significant influence on how we utilize ServiceNow going forward in our operations, and through this central role, you will have a widespread interaction across the whole organization. You will be given a thorough training in ServiceNow by skilled specialist to prepare you to take on the prominent role as leading superuser. Furthermore, as the job is newly established you will have the opportunity to impact your future role and responsibility.

We offer flexible working hours and numerous employee benefits at our headquarters, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.

Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.

The job will be located at Kamstrup's headquarters in Stilling, between Aarhus and Skanderborg.

If you have any questions about the position, please contact Head of Business & System Excellence, Frank Vestergaard Jensen on phone: +45 89 93 10 00.

About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.

Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.


Information og data

Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".

Arbejdsstedet er beliggende i Skanderborg.

Jobbet er oprettet på vores service den 12.8.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Projektleder
  • Skanderborg

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