Do you have experience in Hotels Service and wish to join our dedicated Front Office team in the FLC village in Rødbyhavn? If so, we would like to receive your application.

The Receptionist at FLC Village will be responsible for providing the highest quality service to all Village guests. The position will interact with guests at various touch points during their stay: check-in, check-out, and various other times. To succeed in this role, candidates should have a passion for customer service and have great communication skills.

You will play an important role in:

• Planning and allocation of rooms i Hotel management system (Picasso). Updating and transfer of data from hotel system to FLC-server.
• Troubleshooting and assistance in connection to automatic and manuel check-in and check-out procedures
• Handling of request from guests, personally, mail and per phone. Q&A.
• Daily qualitycontrol of catering, housekeeping and facility concepts in general. Daily contact, briefing and follow-up on subcontractors of needs and tasks
• Coordination and follow-up on tasks to craftsmen and caretaker in the Village
• Reporting of damages
• Planning and execution of relevant events
• Advisor of relevant local attractions to employees
• Coordination with coworking accomodation facilities
• Coordination and assistance as to onboarding and safety introduction
• Implement and follow-up on Covid-19 safety measures, in the Village

Qualifications/Education/Experience:

• Educated or signifcant experience from the Hotel or hospitality industry
• Knowledge and experience with hotel management system Picasso, is an advantage.
• Extroverted, smiling and professionel approach to guest and colleges
• Flexible and high ambitions of providing excellent guestservice. Presentable, openminded and problem solver.

Verbal and Writing Ability:

• Ability to receive and communicate with customers courteously, efficiently, and professionally.
• Excellent knowledge of English and Danish.
• Knowledge of Central or Eastern Europe languages is an advantage.

Conditions of employment:

The Danish Salaried Employees Act (Funktionærloven), pension, health insurance and lunch arrangement.

Place of work: Rødbyhavn

Does this sound like you?

Applications will be reviewed continuously and must be sent no later than April 25th, 2021.

All applications must be in English and are treated confidentially.

For further information:

Please contact Village Manager Jens Tornager on email: [email protected]

COVID-19: interviews will be held online as much as possible.

Kilde: Jobnet.dk