Finance Operations Excellence Manager

Opportunity

As our Finance Operations Excellence Manager, you task is to ensure Finance Operations process for Contract Logistics is standardized globally to optimally execute our financial processes within operations

Using their hands on business and domain expertise, the FINOPS Process Lead is expected to bring identifiable and value creative changes to the current Operations Finance processes., but are not limited to, following areas:

Key Responsibilities

• Order to Cash and Source to Pay global process design for Contract Logistics. Partnering in the design and definition of the global processes for Contract Logistics
  
  
• Create global standard for overview of FinOps processes for site level management
  
  
• Represent the BCO & Operations Finance function in the process standardization program and ensure that all Building Blocks, IOPs are created.
  
  
• Ensure that a training catalogue is created for all Operations Finance processes and through the site FinOps, ensure that all end users are timely & adequately trained to work efficiently in their day to day tasks
  
  
• Anchor and custodian of all operations finance process documents, including IOPs/SOPs
  
  
• Drive process & system improvements by providing inputs on possible improvement areas including but not limited to productivity, Job costing quality and Customer satisfaction
  
  
• Participate and provide quality inputs in regular UAT for system upgrades or improvements defined by CEN BPOs, FPOs and S&D PPO
  
  
• Own IT Requirement preparations, User Acceptance Testing for Financial systems needed to be standardised and implemented for CL
  
  
• Partner with Lead to Agreement, Execution and Growth team to design optimal end to end financial and contract management process for CL
  
  
• Partner with Execution team for improvement in Operations Finance KPIs and improvement in Incident & Dispute resolution
  
  
• Partner with Business Process Owners and Execution team and rollout internal and statutory audits on customer accounts receivables and payables as per commercial agreement, reporting outcomes and take corrective measures to control revenue leakages
  
  

Required Experience & Skills

• co-ordinate globally across teams, facilitate workshops
  
  
• A well organized and self-directed individual who is a team player with a collaborative mindset
  
  
• Self-motivated, who can complete tasks without supervision and who can evaluate and manage risks appropriately
  
  
• Significant experience in SAP processes for invoicing and creation of purchase orders
  
  
• Experience in managing end to end warehouse and depot customer billing, including invoicing to customer as per agreement, correct accrual provision ensuring correct revenue and GP booking, control customer payment overdue, ledger and outstanding reconciliation
  
  
• Extensive experience in formulating and implementing finance operations SOP adhering to company financial guidelines and KPI
  
  
• Hands on experience in managing vendor payment including vendor bill booking in correct codes, expense provision, vendor payment outstanding ledger reconciliation.
  
  
• Financial management experience in Contract Logistics
  
  
• Interpersonal skills. You must have the ability to interact across functionalities with people from different functions, as you are in the middle of operational and finance processes and need to be able to combine this with good customer experience
  
  
• Improvement skills. You must be able to identify the processes in need of improvement to make business operate more efficient and effectively
  
  
• Solution oriented. The ability to see solutions instead of having a problem focus. Be flexible and willing to incorporate suggestions from others while focusing on a workable solution that make sense for the business and the goals we are trying to achieve.
  
  
• Team player. Put the organisational goal before own to act as a team and reach the business objectives.