Rooms Controller for Copenhagen Marriott Hotel
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København S
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We are looking for a Rooms Controller to join our team.
We expect you to coordinate the room inventory of the property and ensure a smooth running of operations together with assisting management in motivating and coaching employees; serve as a departmental role model.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of Marriott and BellaGroup.
You will be able to take an active part in making a positive difference together your colleagues.
Om jobbet?
As a Rooms Controller, you will be responsible for assisting with the arrival and departure experience of our guests, act on their needs during the stay and exceed their expectations.
You will need to ensure that each of our guests have a seamless, brilliant and memorable Marriott experience. You will be reporting directly to the Front Office Supervisor and you will be part of the Front Office team which is running the Front Desk, AYS, Guest Relation, Concierge and Bell Service. You will be responsible to ensure a perfect running of the reception, rooms inventory along with training and motivating your colleagues as well as running shifts in the Front Office departments when needed.
Due to the nature of the job, work during weekends & bank holidays may occur.
We are looking for someone who thrives off providing exceptional and personalized customer service, hosts moments that matter, has a passion for hospitality and is looking for an environment where every day is different!
Opgaver
With a high level of service in mind, you will be responsible for:
Om dig
You have a
OR
PERSONAL AND SOCIAL SKILLS:
We expect you to approach your job with an attitude of making a positive impact on both our guests and your colleagues.
Additionally:
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
We are looking for a Rooms Controller to join our team.
We expect you to coordinate the room inventory of the property and ensure a smooth running of operations together with assisting management in motivating and coaching employees; serve as a departmental role model.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of Marriott and BellaGroup.
You will be able to take an active part in making a positive difference together your colleagues.
Om jobbet?
As a Rooms Controller, you will be responsible for assisting with the arrival and departure experience of our guests, act on their needs during the stay and exceed their expectations.
You will need to ensure that each of our guests have a seamless, brilliant and memorable Marriott experience. You will be reporting directly to the Front Office Supervisor and you will be part of the Front Office team which is running the Front Desk, AYS, Guest Relation, Concierge and Bell Service. You will be responsible to ensure a perfect running of the reception, rooms inventory along with training and motivating your colleagues as well as running shifts in the Front Office departments when needed.
Due to the nature of the job, work during weekends & bank holidays may occur.
We are looking for someone who thrives off providing exceptional and personalized customer service, hosts moments that matter, has a passion for hospitality and is looking for an environment where every day is different!
Opgaver
With a high level of service in mind, you will be responsible for:
- Assigning rooms according to guest request and preferences whenever possible.
- Pre-register designated guests and prepare key packets.
- Organizing and coordinating check-in/pre-registration procedures for arriving groups.
- Reviewing/Tracking/Accommodating requests for room/check-out changes when possible; communicate status to appropriate staff.
- Reviewing out-of-order / service rooms daily.
- Identifying any over-commitments. Perform duplicate reservation checks; block rooms.
- Keeping a close relation with Sales, Groups, Housekeeping, Engineering and Revenue department in order to ensure the good allocation of the rooms according to guest requests
- Anticipating overbookings and set up strategies for it.
Om dig
You have a
- High school diploma; 2-year experience in guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
PERSONAL AND SOCIAL SKILLS:
- A smiling and outgoing attitude.
- Passion for hospitality, natural customer service skills.
- Positive and accommodating behavior.
- Genuine love for Copenhagen
- You have industry experience and are committed, service minded and engaging towards guests as well as colleagues.
We expect you to approach your job with an attitude of making a positive impact on both our guests and your colleagues.
Additionally:
- It is crucial that you have work experience from 4/5 star hotels
- You are experienced in working with Opera
- You are excellent at problem solving
- You are highly responsible and reliable with a professional appearance
- You are able to work with several projects at the same time
- MARSHA & EMPOWER/GXP is a plus
- Driver License is a plus
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
Information og data
Denne ledige stilling har jobtypen "Regnskabsmedarbejder", og befinder sig i kategorien "Økonomi og jura".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 30.8.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Regnskabsmedarbejder
- København S
- Mandag den 31. oktober 2022
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| Dato | Alle jobs som regnskabsmedarbejdere |
|---|---|
| 7. november 2024 | 1 |
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