Account Manager

Are you ready to work with international e-commerce?

We need an Account Manager in our Global Account Management team in our office in Copenhagen!
MakesYouLocal helps webshops succeed abroad. We are welcoming many new ambitious clients and to make sure we have time to listen and understand their challenges as well as time to secure high-quality deliveries from our teams in Copenhagen and throughout Europe, we need to strengthen our Account Management team.

You will be responsible for ensuring a smooth co-operation between the client and our Operations-, Marketing- and Onboarding team. You will be facilitating onboarding meetings with new clients as well as status meetings with existing clients where you talk about performance, challenges and areas, where we can do better. It is also part of your job to spot new opportunities for our clients and help them take advantage of these using our broad range of services - or in other words, there is an element of sales in the job as well.
The foundation for doing this is a combination of personal skills but also relevant work experience in combination with a strong introduction programme prepared by your new colleagues.

Enjoy Copenhagen!

We have a great time at work - and after! First of all, we prioritise that everybody’s workday includes a variety of tasks. We also make sure you are served a good and healthy lunch, great coffee, fruit and too much cake. Every Friday we like to enjoy a drink or two after work, and we also arrange great parties and other social gatherings throughout the year. It is important for us to have a friendly and informal atmosphere, where people both thrive and succeed together. We strongly believe that if you have a good time at work, the quality of the work also improves!

Need help relocating or an apartment? For the right candidate, we will help you with an apartment in Copenhagen

What we expect from our next colleague

First of all, we are looking for people with the right attitude and for us, this means that you most days are happy and positive. That you are ready to step up when our customers need you and enjoy the freedom on days where they don’t. The job also requires experience in e-commerce and a genuine desire to help where you can make a difference for your colleagues and clients. On top of that we expect you:

• to be able to speak and write fluently in English
• to have a strong business understanding
• to have experience within e-commerce
• to have flair for IT
• to have great interpersonal skills (outgoing, curious, empathic)
  

We are looking for a full-time employee and you will be working from our office in Copenhagen. Here you will find 80+ colleagues from more than 8 different countries all doing a great job helping our customers succeed abroad.

If you can see yourself joining our team do not hesitate to send an application including your CV. Interviews will be held online or in our office in Copenhagen.

About MakesYouLocal

Our clients are connected to a native team in their target market helping them with marketing, localisation, translation and customer service. This allows our clients to launch and sell in a new country, without having any internal staff speaking the language, knowing the culture and local e-commerce standards. The native teams are supported by our online marketing specialists, our experienced onboarding team, and a bunch of smart and innovative tools helping us deliver quality solutions.

MakesYouLocal was established in 2010 and today we cover 15 countries with our 3 offices and +130 employees.

We help webshops succeed abroad

We focus on the 3 business areas described below and today we support over 250 webshops with native customer service, translations and online marketing.

MakesYouLocal is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merits and business needs. We welcome applications regardless of race, colour, religion, sexual orientation, age or disability.