Telesales Manager

Verisure is seeking a talented, innovative, passionate Telesales Manager to support our growing operations in Denmark.
The role will part of a growing and talented Commercial team and you will be a key member of the country’s Extended Management Team and have full accountability to lead Verisure’s telesales approach which will deliver significant impact on the business. The role is based in Glostrup. The role will be expected to deliver impact quickly and develop as the business grows.

This is an exciting opportunity for an experienced professional to create strategies that will drive high-performance, positive business results, and shareholder value, it will contribute to the continuous development of the Telesales function, its strategic impact via programs and processes to support the business growth. This leader will integrate Verisure’s current team, while innovating on the overall approach to Telesales including building new capabilities.

The Telesales Manager will be expected to:

• Be accountable for the full day to day delivery of the Telesales budget
  
  
• Build the approach on solid analytics through the use of a dashboards and KPI’s
  
  
• Develop the future Telesales function including outbound telesales capability
  
  
• Design, Align and Build the future Telesales organization to ensure delivery of the channels commitments including expansion into unserved and underserved areas.
  
  
• Together with the Business leaders drive reorganization of teams and departments to best support the continued growth of the organization
  
  
• Own, continue developing and execute with excellence our approach to People Management, onboarding and training ensuring that we have the right winning team to deliver against our growth objectives
  
  
• Strengthen sustainable engagement through structured action plans
  
  
• Create a high-performance organization with a strong objective-driven agenda and aligning culture with strategy to deliver business results.
  
  

Your profile

We are looking for a high potential / top performer individual who will have the opportunity to learn from a growing organization and have a real impact on the business.

• Bachelor’s degree in fields such as business administration, business management, finance, or related fields or related experience is a plus but not required.
  
  
• Sales (preferably telesales) leader having worked team coaching, day to day delivery of budget commitments, KPI analysis including turning insights into action.
  
  
• Strong analytical skills, data organization and processing – to create focused action plans and drive insights through performance and efficiency metrics.
  
  
• Track record of effectively support the implementation and the professionalization of HR processes.
  
  
• Ability to work effectively at both strategic and operational levels - strategic thinker, who can develop a clear agenda for the telesales function and be an operational executor in the day to day.
  
  
• Experienced with developing overall capabilities of a business team– including effective people coaching, engagement, development.
  
  
• Ability to research best practices and network internally and externally
  
  
• Excellent MS Office skills (MS Excel, MS PowerPoint)
  
  
• Fluent in Danish and English
  
  

Competencies

• An enthusiastic and high energy individual with a strong drive to create a positive work environment
  
  
• Independent problem solver that can set priorities, make high quality judgements, lead team to setup decision points in a structured way, and enable efficient decision making
  
  
• Customer focus - dedicated to meeting the expectations and requirements of internal and external customers
  
  
• Ability to understand and apply relevant commercial judgement to business decisions
  
  
• Ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of programme activities
  
  
• A match to our culture – high energy and flex, fantastic at communication and huge amounts of drive. Collaborative working is key!
  
  

We offer

Verisure is one of the world's leading suppliers of professionally monitored security solutions. We have a brand with a unique history that we are passionate about and proud of! Everything we do is based on our vision: "It is a human right to feel safe and secure", and we are known for our willingness and courage to go new ways. We offer a high degree of freedom and space to unleash your potential in a flat organizational structure, where we have an informal and performance-oriented work environment. Our company is constantly growing, so there are also good opportunities for an international career.

Are you the right profile?

If you think you are the right profile for the job, please send us your CV and motivated application via "Apply for the position". The application can be written in Danish or English.

If you have any questions about the position, you can contact HR Business Partner Mathilde Henriksen at [email protected]

We process applications on an ongoing basis, and we recommend you apply as soon as possible.

We look forward to hearing from you!