Job Description

At our heart we are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin, or disability.

Our Gastroenterology team has tremendous growth, and we are looking for a curious and digitally savvy Key Account Manager, who will be taking care of our many customers and partners on Sjælland and Fyn.

“We have a very exciting period ahead of us while exploring innovative omnichannel engagement and successfully integrating digital solutions to improve patients’ wellbeing.

Our Northern star is our relationship with the GI society in Denmark, through long term partnership activities and for common benefits and better healthcare. We know that our unconventional approach is making a difference and giving us the possibility to further grow and have fun as a team.

That is why you should come and join us,” says your new manager Enor Cerimagic, Business Unit Head GI

ROLE OBJECTIVE

• Responsible for leading and developing local strategic customer relationships for maximizing utilization and patient outcomes of the takeda offering (GI portfolio and services) in designated territories/accounts in the Eastern region of Denmark.
  
  
• Work closely with the entire takeda GI cross-functional team to further improve patients’ lives, takeda’s high reputation in GI and deliver on promises.
  
  
• Drive account stakeholder relationships; develop and monitor long-term relationships between takeda, accounts, and relevant partners.
  
  
• Demonstrates a comprehensive understanding of Omni Channel Engagement, including all available channels and their integration into customer journeys.
  
  
• Responsible for driving and achieving the business objectives within the allocated budget.
  
  

ACCOUNTABILITIES

Account Management

• Develops and leads Integrated Account plans with clear OCE tactics and KPI’s aligned with brands strategies, to build, manage and improve trustful relationships with key stakeholders, whilst maximizing takeda performance.
  
  
• Deliver agreed strategy and all necessary tactics within the key accounts to drive takeda performance, including and not limited to delivering product and therapeutic knowledge and supporting negotiations with hospital pharmacies if needed.
  
  
• Develop deep local insights into priority accounts to shape and implement innovative offerings to meet account needs.
  
  

Stakeholder Engagement

• Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
  
  
• Drive the implementation of the innovative offerings with key stakeholders and help differentiate takeda, while co-creating with our partners
  
  

Cross-Functional Team Leadership

• Proactively lead collaboration cross functional collaboration with medical, market access and other internal stakeholders to ensure alignment in objectives and activities with accounts and external stakeholders.
  
  
• Lead the core account team meetings and present account plans and progress at relevant
  local meetings to the management.
  
  

Operational Excellence

• Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders.
  
  

SKILLS and COMPETENCIES

Critical Skills and Competencies

• Strategic Approach: Balances between the long-term vision while driving the short-term goals.
  
  
• Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the result is to help patients through innovation in medicine.
  
  
• Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patient.
  
  
• Prepare for the Future: Understanding the importance of Omni-Channel Engagement (OCE) and Insights & Analytics (I&A) to drive the next generation of customer experience, unlocking further our potential to make a positive impact on patients’ lives.
  
  

Experience and Education

• Bachelor’s degree in life science, business or healthcare preferred.
  
  
• 3-5+ years of pharmaceutical commercial experience
  
  
• Experience in managing customer relationships across the full spectrum of customer types in the healthcare industry.
  
  
• Experience with omnichannel engagement.
  
  
• LIF education or equal is a plus.
  
  
• Knowledge of GI and project management is a plus.
  
  
• Fluency in Danish and English
  
  

Empowering our people to shine

At takeda, we earn the trust of society and our customers through our values of takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential.

As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world.

Diversity, Equality, and Inclusion

takeda is committed to foster diversity, equality, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability.

If you are interested in this opportunity, we look forward to receiving your application via our online tool!

Learn more at takedajobs.com

DNK - VallensbækEmployeeRegularFull time