Sales Development Representative, Leads

Do you want to accelerate your career in Sales? Do you want to play an important role in identifying new customers? Are you eager to join the global industry leader in video management software? Then we have the ideal job for you!

We are looking for our next colleague to drive our qualification of new customer leads. In this role, you will be primarily responsible for lead qualification, with a particular focus on leveraging events and our website as lead sources. As a Sales Development Representative (SDR), you will play a crucial role in identifying potential customers, evaluating their needs, and effectively distributing qualified leads to our sales organization.

At Milestone, we believe that the SDR position is an important part of our sales ecosystem, and we offer a motivating and supportive work environment where your contributions will be recognized and valued.

When joining Milestone, you can look forward to being part of a company with an impressive growth history and an embracing and second-to-none People-First Culture. The SDR will work out of our American headquarters in beautiful Lake Oswego Oregon. This position will be full-time in the office during training before transitioning to a hybrid schedule. Relocation assistance is not provided.

As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business.

Join a team with high aspirations

The SDR will join our Customer Success team. As part of this team, you play a vital role in ensuring the quality of our leads qualification process to optimize our revenue stream. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements.

We will make sure you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your specific role. This training provides you with a solid foundation and equips you with the necessary skills and knowledge to excel in your position.

Your main responsibility will be

• To secure high-quality lead qualification of incoming leads (from events and website) and distribute these to your sales colleagues in the region

What you’ll do on a day-to-day basis

• Prospecting, researching, and identifying new leads by using a variety of approaches
• While you won't have face-to-face customer interactions, you will have the opportunity to interact with customers over the phone, building relationships and providing valuable insights.
• Moving prospects through the top of the sales funnel by setting appointments with the sales team.
• Identifying key decision makers within these prospects.
• Engaging proactively with and coordinating with the sales team to develop and grow the sales pipeline.
• Capturing all relevant information in Salesforce with strong attention to detail.
• Managing the team inbox to answer and route inquiries to the appropriate team

What we imagine the ideal candidate profile to look like

• Bachelor’s Degree preferred, but not required
• Minimum 1-year sales experience. Sales experience can be diverse and acquired from various sources, if you have experience with outbound phone calls it is an additional advantage
• Fluent in English, both written and verbal with Spanish a plus!
• Experience with SalesForce is an advantage

If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.

Why Milestone?

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our Organization.

The annual on-target earnings for this position range from $52,000 to $79,995 with most candidates falling in the $65,000 to $72,000 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer.

Contact and application

Please apply at our website www.milestonesys.com

If you have any questions, you are welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected]

We are looking forward to receiving your application.

About Milestone

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

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