Sales Specialist
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Farum
Are you passionate about customer care and used to having a large contact area? Do you instinctively understand customers' needs and have the ability to tailor the right solution that creates value? If you dream about a job within Aftersales Service Worldwide, this newly created position as Aftermarket Sales Specialist in our Aftersales team may be for you.
The job
We are looking for a responsible and service-minded Sales Specialist for a hybrid-job in our Aftersales and Service team, which deals with customer support and sales of service solutions. You will be a part of Aasted’s HQ in Farum, Denmark, but since you will be working from home, your location could be anywhere around the world. The tasks are diverse and range from preparation of offers and service agreements to translation of reports and documents.
Your primary tasks will be:
Other tasks:
About the team and the job
As a Sales Specialist, you are based in the Customer Service team, which is part of the Aftersales area.
The team works primarily with support for our customers and sales of support agreements, but with you on board we are ready for the next step in our journey with a focus on being more proactive in our sales of all our services. You will get support from your colleagues who are experts in everything from technology to process and good customer service.
Our Aftersales area plays an important role in our ambitious strategy, and in the coming years we will begin a larger journey within Aftersales, focusing on customer experience, development of new services and sales of both old and new services.
At Aasted, you get the opportunity to make your mark on how we can build the best system to support Aftersales in order to increase sales of service solutions. You will be an important part of the internal sales process, so we make sure that we always have our customers' needs in focus.
About you
With your experience from a similar position, you can challenge and strengthen Aasted and help define our future journey within Aftersales and Service.
In the position you will have a large contact surface and being outgoing and positive is therefore an advantage. You are curious and good at asking questions and seeing opportunities for e.g., additional sales. Furthermore, you are motivated to provide our customers and partners with a good and professional service.
Qualifications:
You do not need to have a specialist knowledge within Aasted's core areas, but it will be a big plus if you have a good technical understanding.
We offer
You will be part of a successful Danish family-owned export company, where the tone is relaxed but ambitious, and where relationships are highly valued. The culture in Aasted is characterized by the fact that we are all proud of what we do, which creates unity and commitment.
We value being open, honest and direct and make a virtue out of behaving properly in everything
we do. As a part of Aasted, you will therefore work among skilled and nice colleagues in a workplace with good personal development opportunities. You will be part of a small well-functioning team with friendly and helpful colleagues. We are busy in the department and want to expand the business and therefore we are now looking for an additional employee. You will be well received, and we provide side-by-side training on an ongoing basis.
Aasted - a Danish pioneer
Aasted has for more than 100 years been the market leader in equipment and installations for chocolate production throughout the world. In the portfolio of customers are both smaller locals, as well as several of the world's largest global FMCG players. At Aasted, we are on a constant journey, driven by curiosity. Our curiosity has enabled us to challenge what has been known so far in chocolate production. We have become accustomed to questioning the impossible - and making it possible. We are constantly launching a wide range of groundbreaking and patented solutions for our customers and helping each one achieve their unique vision. At Aasted, we are more than 360 people who, through passion, experience and expertise, challenge the status quo.
We look forward to hearing from you
We hold interviews continuously, so send your application now.
Passion for People is the basis for all Aasted's employee-related decisions and therefore we also commit to an inclusive recruitment process, where we encourage applicants with different perspectives, backgrounds and cultures to apply.
If you have questions or need further information, you are welcome to contact Christian Ingemann on tel. 4434 8230.
You can read more about us here: http://brochure.aasted.eu/Internal/HRFolder/HosAasted
The job
We are looking for a responsible and service-minded Sales Specialist for a hybrid-job in our Aftersales and Service team, which deals with customer support and sales of service solutions. You will be a part of Aasted’s HQ in Farum, Denmark, but since you will be working from home, your location could be anywhere around the world. The tasks are diverse and range from preparation of offers and service agreements to translation of reports and documents.
Your primary tasks will be:
- Follow-up on service agreements, including coordinating and planning tasks
- Preparation and distribution of service offers, service agreements, and service reports to SLA customers
- Follow-up on service reports internally and externally
- Preparation and distribution of service information to customers (News, changes and general information)
- Ongoing follow-up on submitted offers
- Close collaboration and dialogue with customers by email, telephone and Teams
- Work to continuously improve the content of our service agreements and presentations
Other tasks:
- Work with warranty and complaint cases
- Work with internal processes and SOPs
- Support for our Customer Service team
About the team and the job
As a Sales Specialist, you are based in the Customer Service team, which is part of the Aftersales area.
The team works primarily with support for our customers and sales of support agreements, but with you on board we are ready for the next step in our journey with a focus on being more proactive in our sales of all our services. You will get support from your colleagues who are experts in everything from technology to process and good customer service.
Our Aftersales area plays an important role in our ambitious strategy, and in the coming years we will begin a larger journey within Aftersales, focusing on customer experience, development of new services and sales of both old and new services.
At Aasted, you get the opportunity to make your mark on how we can build the best system to support Aftersales in order to increase sales of service solutions. You will be an important part of the internal sales process, so we make sure that we always have our customers' needs in focus.
About you
With your experience from a similar position, you can challenge and strengthen Aasted and help define our future journey within Aftersales and Service.
In the position you will have a large contact surface and being outgoing and positive is therefore an advantage. You are curious and good at asking questions and seeing opportunities for e.g., additional sales. Furthermore, you are motivated to provide our customers and partners with a good and professional service.
Qualifications:
- More than two years’ experience from a similar job
- Proactive and structured - with a good overview of structures and processes
- Want to challenge and improve solutions
- Familiar with IT and has knowledge of Axapta or similar ERP system
- To master English in writing and speaking at negotiation level. Preferably German too, but it is not a requirement
- Experience with order processing and administrative procedures
- Sense of good business ability
- Good at keeping track and ensuring that no deadline is missed
- Commercial insight
You do not need to have a specialist knowledge within Aasted's core areas, but it will be a big plus if you have a good technical understanding.
We offer
You will be part of a successful Danish family-owned export company, where the tone is relaxed but ambitious, and where relationships are highly valued. The culture in Aasted is characterized by the fact that we are all proud of what we do, which creates unity and commitment.
We value being open, honest and direct and make a virtue out of behaving properly in everything
we do. As a part of Aasted, you will therefore work among skilled and nice colleagues in a workplace with good personal development opportunities. You will be part of a small well-functioning team with friendly and helpful colleagues. We are busy in the department and want to expand the business and therefore we are now looking for an additional employee. You will be well received, and we provide side-by-side training on an ongoing basis.
Aasted - a Danish pioneer
Aasted has for more than 100 years been the market leader in equipment and installations for chocolate production throughout the world. In the portfolio of customers are both smaller locals, as well as several of the world's largest global FMCG players. At Aasted, we are on a constant journey, driven by curiosity. Our curiosity has enabled us to challenge what has been known so far in chocolate production. We have become accustomed to questioning the impossible - and making it possible. We are constantly launching a wide range of groundbreaking and patented solutions for our customers and helping each one achieve their unique vision. At Aasted, we are more than 360 people who, through passion, experience and expertise, challenge the status quo.
We look forward to hearing from you
We hold interviews continuously, so send your application now.
Passion for People is the basis for all Aasted's employee-related decisions and therefore we also commit to an inclusive recruitment process, where we encourage applicants with different perspectives, backgrounds and cultures to apply.
If you have questions or need further information, you are welcome to contact Christian Ingemann on tel. 4434 8230.
You can read more about us here: http://brochure.aasted.eu/Internal/HRFolder/HosAasted
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Farum.
Jobbet er oprettet på vores service den 27.4.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- Farum
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