Expedition Cruise Advisor
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København V
We are looking for an Expedition Cruise Advisor for Albatros Expeditions (a.k.a. sales and customer service superstar) to join our team of experts in the Copenhagen head office.
We are looking for a proven “closer”, someone who achieves sales targets and create an incredible customer experience to maximize our agent channels. The ideal candidate has experience selling high-end products, preferably in travel.
Key Requirements for the Role:
Track and support payments process.
Skills and Knowledge
Other:
Willingness to travel up to 20% of time. During trade shows and when experiencing the company’s products, some weekend travel may be required. In some cases, evening and weekend work may be required. This position is based in our headoffice in Copenhagen and you must have a valid work permit for Denmark.
We offer:
The Company
From its humble beginnings in 1985 of providing African safaris to adventurous Danes, Albatros Travel has established offices and operations on three continents. The core business remains outbound travel from Denmark, Norway, Sweden, Finland, and Poland. Four product categories – Albatros Expeditions (expedition cruises), Albatros Arctic Circle (Greenland accommodations & DMCs), Albatros Africa (African accommodations & DMCs) and Albatros Adventure Marathons are sold globally via the travel trade (BtoB).
Albatros Expeditions currently operates one expedition ship, the Ocean Atlantic, in both Antarctica and the Arctic; and has two modern expedition ships in order: The Ocean Victory (November 2021) and Ocean Albatros (November 2022). Albatros Arctic Circle is the leader in Greenland travel, offering the largest selection of land programs, adventure opportunities and own hotel and lodging options in Kangerlussuaq and Ilulissat. In Africa, Albatros owns three DMCs in Kenya, Tanzania and South Africa, and several accommodations including unique safari camps in Tanzania, South Africa, and Mozambique
Kilde: Jobnet.dk
We are looking for a proven “closer”, someone who achieves sales targets and create an incredible customer experience to maximize our agent channels. The ideal candidate has experience selling high-end products, preferably in travel.
Key Requirements for the Role:
- Meet or exceed all sales targets.
- Respond to all enquires via phone/email/online chat about destination information, expedition itineraries, ship details, company policies, safety information and all client related questions.
- Enter prospects into the reservation system for tracking/follow up.
- Create new reservations within reservation system.
- Ensure documentation is accurate before sending to clients, i.e. invoice, confirmation letters, final documentation, etc.
- Ensure clients have properly submitted forms in a timely manner.
Track and support payments process.
- Follow up on all accounts receivable and ensure no payments are overdue.
- Manage “non-managed” accounts as assigned – looking for opportunities to increase business.
- Assist with agent trainings, webinars, trade shows, fairs, etc.
Skills and Knowledge
- 2+ years in sales within the travel industry or selling high end/luxury product.
- Preferably having experience selling/marketing products globally.
- Attention to detail, problem solver, result oriented, team player.
- Passion and enthusiasm for travel and for delivering quality service to our customers.
- Reservation system / CRM experience.
- Excellent written and spoken English; German, French or Spanish is considered a definite asset.
Other:
Willingness to travel up to 20% of time. During trade shows and when experiencing the company’s products, some weekend travel may be required. In some cases, evening and weekend work may be required. This position is based in our headoffice in Copenhagen and you must have a valid work permit for Denmark.
We offer:
- Opportunity for personal and professional growth.
- The team spirit of a genuine family company.
- Attractive remuneration package based on individual skill and experience level.
- The chance to sell one of the most inspiring products in the world…. and experience them (FAM trips).
The Company
From its humble beginnings in 1985 of providing African safaris to adventurous Danes, Albatros Travel has established offices and operations on three continents. The core business remains outbound travel from Denmark, Norway, Sweden, Finland, and Poland. Four product categories – Albatros Expeditions (expedition cruises), Albatros Arctic Circle (Greenland accommodations & DMCs), Albatros Africa (African accommodations & DMCs) and Albatros Adventure Marathons are sold globally via the travel trade (BtoB).
Albatros Expeditions currently operates one expedition ship, the Ocean Atlantic, in both Antarctica and the Arctic; and has two modern expedition ships in order: The Ocean Victory (November 2021) and Ocean Albatros (November 2022). Albatros Arctic Circle is the leader in Greenland travel, offering the largest selection of land programs, adventure opportunities and own hotel and lodging options in Kangerlussuaq and Ilulissat. In Africa, Albatros owns three DMCs in Kenya, Tanzania and South Africa, and several accommodations including unique safari camps in Tanzania, South Africa, and Mozambique
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København V.
Jobbet er oprettet på vores service den 20.10.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- København V
- Tirsdag den 30. november 2021
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