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København V
You're a proactive people person looking to build long-term relationships with great customers. We're an industry-leading tech scale-up with big clients who need your help to succeed. Let's meet.
About us
Queue-it is a tech scale-up that helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 35 billion+ users and counting.
At Queue-it, we’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.
About the role
As a Queue-it Customer Success Manager, you will be a critical part of maintaining Queue-it's excellent relationships with a wide range of global customers. You'll build and develop partnerships by proactively supporting customers with their challenges and goals.
Responsibilities
Empower customer success. Develop an understanding of the typical business issues our customers face, map Queue-it solutions to address their needs, and educate them on our software.
Ensure customers derive maximum value from their investment in Queue-it. Track customer usage data, NPS, health indicators, etc. to identify and support growth opportunities, churn risk, downscaling, win-backs, etc.
Collaborate towards growth. Partner with the technical engagement and sales teams to foster client relationships, manage deliverables, and mitigate risks. Keep great records within our CRM, and share findings from the customer base across the organization.
Qualifications
5+ years of professional experience (preferably in a client-facing role)
Previous experience influencing and meeting company revenue goals
Prior experience working for a SaaS organization or within the IT industry preferred
Excellent written and verbal communication skills (listening, engaging, confidence, appropriate tone/inflection) and fluent business English (Danish not required)
We are looking for someone who is
Interested in technology and has a strategic commercial mindset
Articulate and comfortable interfacing with all levels in an organization, e.g. C-level, marketing, and technical positions
Able to handle multiple priorities effectively with a sense of urgency
Enthusiastic about delivering an exceptional customer experience
A motivated self-starter who can work both independently and collaboratively
Excited to work in an industry-leading, global, multilingual, multicultural organization
Why you'll love working with Queue-it
Continuous learning. You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you. We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership. We’ll give you the insights, coaching, and confidence to be the leader the world needs.
Diverse and inclusive culture. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. In a company with 50+ nationalities, you will be able to enjoy a truly intercultural and inclusive environment.
About the office
Located in the heart of Copenhagen, the Queue-it headquarters offers modern amenities, collaborative spaces, and quiet zones to suit all work styles – plus yoga, games, ping pong, foosball, PS4, social events, and great coffee, lunch, & snacks!
---
Apply today!
Please submit all materials in English
Due to GDPR regulations, we cannot accept applications/CVs via email. Please apply online to be considered.
Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Additional information
Employment type
Full-time
Language
English
Kilde: Jobnet.dk
About us
Queue-it is a tech scale-up that helps the world’s biggest brands manage their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 35 billion+ users and counting.
At Queue-it, we’re a diverse team coming from 50+ countries with offices in Denmark, the U.S., and Australia.
About the role
As a Queue-it Customer Success Manager, you will be a critical part of maintaining Queue-it's excellent relationships with a wide range of global customers. You'll build and develop partnerships by proactively supporting customers with their challenges and goals.
Responsibilities
Empower customer success. Develop an understanding of the typical business issues our customers face, map Queue-it solutions to address their needs, and educate them on our software.
Ensure customers derive maximum value from their investment in Queue-it. Track customer usage data, NPS, health indicators, etc. to identify and support growth opportunities, churn risk, downscaling, win-backs, etc.
Collaborate towards growth. Partner with the technical engagement and sales teams to foster client relationships, manage deliverables, and mitigate risks. Keep great records within our CRM, and share findings from the customer base across the organization.
Qualifications
5+ years of professional experience (preferably in a client-facing role)
Previous experience influencing and meeting company revenue goals
Prior experience working for a SaaS organization or within the IT industry preferred
Excellent written and verbal communication skills (listening, engaging, confidence, appropriate tone/inflection) and fluent business English (Danish not required)
We are looking for someone who is
Interested in technology and has a strategic commercial mindset
Articulate and comfortable interfacing with all levels in an organization, e.g. C-level, marketing, and technical positions
Able to handle multiple priorities effectively with a sense of urgency
Enthusiastic about delivering an exceptional customer experience
A motivated self-starter who can work both independently and collaboratively
Excited to work in an industry-leading, global, multilingual, multicultural organization
Why you'll love working with Queue-it
Continuous learning. You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you. We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership. We’ll give you the insights, coaching, and confidence to be the leader the world needs.
Diverse and inclusive culture. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. In a company with 50+ nationalities, you will be able to enjoy a truly intercultural and inclusive environment.
About the office
Located in the heart of Copenhagen, the Queue-it headquarters offers modern amenities, collaborative spaces, and quiet zones to suit all work styles – plus yoga, games, ping pong, foosball, PS4, social events, and great coffee, lunch, & snacks!
---
Apply today!
Please submit all materials in English
Due to GDPR regulations, we cannot accept applications/CVs via email. Please apply online to be considered.
Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Additional information
Employment type
Full-time
Language
English
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København V.
Jobbet er oprettet på vores service den 18.1.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- København V
- Fredag den 25. februar 2022
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Herunder ser du udviklingen i udbudte sælger i København V over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal sælgere.
Se flere statistikker her:
Statistik over udbudte sælgere i København V over tid
| Dato | Alle jobs som sælgere |
|---|---|
| 26. december 2024 | 8 |
| 25. december 2024 | 8 |
| 24. december 2024 | 8 |
| 23. december 2024 | 8 |
| 22. december 2024 | 8 |
| 21. december 2024 | 7 |
| 20. december 2024 | 7 |
| 19. december 2024 | 7 |
| 18. december 2024 | 6 |
| 17. december 2024 | 6 |
| 16. december 2024 | 6 |
| 15. december 2024 | 6 |
| 14. december 2024 | 6 |
| 13. december 2024 | 6 |
| 12. december 2024 | 6 |
| 11. december 2024 | 6 |
| 10. december 2024 | 6 |
| 9. december 2024 | 7 |
| 8. december 2024 | 7 |
| 7. december 2024 | 7 |
| 6. december 2024 | 7 |
| 5. december 2024 | 7 |
| 4. december 2024 | 7 |
| 3. december 2024 | 7 |
| 2. december 2024 | 6 |
| 1. december 2024 | 6 |
| 30. november 2024 | 9 |
| 29. november 2024 | 11 |
| 28. november 2024 | 11 |
| 27. november 2024 | 11 |
| 26. november 2024 | 11 |