Strategic Account Manager
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Udlandet
Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!
Why project44?
We are looking for a Strategic Account Manager to up-sell our current customer base and maximize customer satisfaction. The right candidate would be one that is a self-starter, energetic, well organized and able to meet deadlines in a fast-paced start up environment. Candidate should have meaningful experience in start-ups, SaaS technology, and/or freight.
Responsibilities: What you’ll do
Manage a portfolio of 30+ project44 customers to:
Requirements: The experience you should have
About project44
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.
Why project44?
- Take an inside look into our culture!
- Ranked 2nd most innovative company by FreightWaves in 2018 and 2019 (right after Amazon who is our customer)
- “Best Places To Work” by Built In Chicago
- Our culture is more than a ping pong table, but we do host quarterly ping pong tournaments!
We are looking for a Strategic Account Manager to up-sell our current customer base and maximize customer satisfaction. The right candidate would be one that is a self-starter, energetic, well organized and able to meet deadlines in a fast-paced start up environment. Candidate should have meaningful experience in start-ups, SaaS technology, and/or freight.
Responsibilities: What you’ll do
Manage a portfolio of 30+ project44 customers to:
- Upsell additional project44 products (measured by MRR upsell)
- Act as internal p44 advocate to ensure customer needs are met (measured by NPS)
- Articulate the project44 value prop in a way that is compelling to customers
- Manage complex sales
- Execute phone and email campaigns within existing customer base
- Listen and understand customer challenges and then develop and execute action plan to resolve (with help from support, engineering, product, and onboarding)
- Ability to follow-through on commitments and communicate relevant information to internal and external stakeholders
- Establish yourself as trusted advisor to customers
- Navigate across different functional groups and contacts at a customer to influence decision makers and achieve desired goals
Requirements: The experience you should have
- 5+ years of experience in logistics-related sales or account management position
- SaaS or relevant technology experience preferred
- Startup experience preferred
- Organization, planning, timeliness, follow-through on commitments
- Strong social skills with ability to influence
- Honesty/integrity
- Intelligence, able to understand our business model and execute complex sales
- Attention to detail, data-focused mind
- Proactivity, ability to self-start and self-manage
- Flexibility/Adaptability
- Calm under pressure
- Diligent work ethic and efficiency
- Continuous improvement
About project44
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 28.9.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- Udlandet
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