Rekrutteringsfirma

Danish speaking VIP Account Manager to leading iGaming client in Malta

Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger

Udlandet

DescriptionWork in a fun, young and dynamic environment as our client’s new Danish speaking VIP Account Manager! This is an exciting role covering all aspects of account management, operational processes of the VIP programmes, and reactivation of lapsed VIPs and will also work on delivering the objectives and overall strategy of the VIP channel with a specific focus on the whole base of VIP segments. You are a doer, business minded, resilient with a keen eye for detail, solid interpersonal skills, and genuine team player. Your true passion lies in leading and driving results getting the customers engaged and delivering the overarching business goals!What will you get up to day to day?
  • Reinforcing the VIP service through Hospitality, CRM, and promotions across multiple brands or dedicated brand/markets.
  • Build exceptional relationships with high value clients to provide a personalised service and gaming experiences tailored to them, across all products.
  • Monitor individual customer performance and ensure that bonuses, gifts and hospitality invitations are offered in accordance with business requirements
  • Be the point of contact for high value clients, ensuring contacts/queries are handled as priority both individually and by all departments or 3rd parties
  • Answering VIP customer queries regarding financial transactions, betting activity and general information queries to provide a one stop contact point which could include gaming queries
  • Initiate campaigns that will drive activity for high net worth customers, ensure that they are generated in a timely manner, results monitored and reported
  • Manage targets and budgets
  • Maximize and enhance the Customer journey and promoting responsible gambling, aimed at strengthening profitable relationships
  • Work alongside Product and Brand teams to increase brand awareness
  • Monitor the customer base for the new Potential VIP customers
  • Plan and execute events within the VIP team; entertain and host customers at various local and global events
  • Pro-actively make outbound calls to clients providing them with information and promotional opportunities as required
  • Improve and expand on product and industry expertise to benefit our VIP customers
    • RequirementsYou have been in the online gaming industry for a while and have experience with both the casino and sportsbook services. In your previous experience, you have worked with VIP enquiries and would like to become more of a specialist when dealing with VIP customers.You have shown positive interpersonal skills and have the ability to quickly build a report with valuable players. Every player should be treated as a VIP and that is your mantra, and that is why you deliver the best customer service.When it comes to communication you are confident and articulate well in both English and Danish. This is fine by you whether it’s by email, phone or chat. You are there for players when needed, flexible with your work hours and able to work various shifts if need be.On top of all this, you are good at multitasking and prioritising. Your line manager does not tell you what to do as you are trusted and able to take ownership of daily tasks. Shown once, and you know what to do, asking questions when a task is new but quick to pick up skills and processes quickly.Being target driven, a competitive salary and bonus structure appeal to you and you like to prove to yourself and team that you can meet targets; both monthly and quarterly ones to meet predetermined productivity, quality and service levels that our client sets to reach top service.Are you the one I'm looking for? Send your CV to [email protected]


    Information og data

    Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".

    Arbejdsstedet er beliggende i Udlandet

    Jobbet er oprettet på vores service den 13.10.2020, men kan have været deaktiveret og genaktiveret igen.

    Rapportér
    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Sælger
    • Udlandet
    Rapportér

    Lignende jobs

    Statistik over udbudte jobs som sælgere i Udlandet

    Herunder ser du udviklingen i udbudte sælger i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal sælgere i Udlandet.

    Se flere statistikker her:
    Statistik over udbudte sælgere i Udlandet over tid

    Dato Alle jobs som sælgere
    18. september 2024 34
    17. september 2024 36
    16. september 2024 37
    15. september 2024 37
    14. september 2024 34
    13. september 2024 33
    12. september 2024 33
    11. september 2024 35
    10. september 2024 35
    9. september 2024 39
    8. september 2024 38
    7. september 2024 38
    6. september 2024 39
    5. september 2024 39
    4. september 2024 39
    3. september 2024 39
    2. september 2024 38
    1. september 2024 38
    31. august 2024 38
    30. august 2024 38
    29. august 2024 36
    28. august 2024 35
    27. august 2024 34
    26. august 2024 34
    25. august 2024 34
    24. august 2024 34
    23. august 2024 34
    22. august 2024 35
    21. august 2024 34
    20. august 2024 33
    19. august 2024 35
    Fold ud

    Populære søgninger

    Lignende søgeresultater

    Se alle populære søgninger