We are looking for more IT Superheroes - this time for Client Services - Automation in Prague. Is it you? Smiling, having a high level of service and thriving on working independently? You are highly motivated by working with IT and have an interest in following developments in the subject? You will need to have process understanding of automation and business-oriented approach. We will offer to you a workplace where you get an opportunity to develop professionally and personally, good sparring and collaboration with skilled colleagues, optimal work/life balance in terms of when to work and where.

About the job

You will be part of Client Services - Automation, which is responsible for automating repetitive routine tasks across your own department and our Customer Service.

Your responsibilities:

• Onboarding and Offboarding of users for a large portfolio of customers across Denmark via automated tasks
• Implement automation tasks (PowerShell, C#, PHP and HTML)
• Work proactively with a focus on continuous improvements of services and automation tasks
• Automation and improving overall data quality
• Transformation of business requirements into IT solutions

You will join our Automation team

You will be a part of a global team with locations in Denmark and Czech Republic. Your colleagues have a close collaboration both regarding technical sparring and socializing despite of the long geographical distances. Within our small team we chat with each other daily and have weekly meetings. Since Automations is a part of the department Client Services, we do also arrange monthly Funny Thursdays with the other teams, and we organize workshops as well to learn more about the different IT systems that we work with every day.

What do you bring?

• You like working with processes and automation in a large organization. You are driven by what is best for the customer and focused on improving the customer experience.
• You have experience with PowerShell scripting (a must have)
• You would like to gain experience with Ivanti Automation / Identity Director
• You would like to gain/or you already have experience with API integration to common business systems
• You are fluent in English both written and spoken

Your Personal Skills

• You have good communication skills
• You are stable and motivated by delivering the optimal IT solution to the customer
• You are positive and have a good understanding of your significant role as an Automation Specialist
• You are structured and take pride in helping the customer to the end
• You are a team player and able to work with colleagues across the company
• You possess the ability to communicate at all levels and the ability to answer "No Problem" to any IT challenge

Employee Benefits

• 5 weeks of holidays
• 5 sick days/year
• Flexible working hours
• Hybrid working model
• iPhone and Lenovo laptop
• Cafeteria flexible spending account (18.000 CZK/year)
• Meal vouchers in amount of 100 CZK/voucher (55 CZK is covered by employer)
• Monthly pension insurance of 3%
• Possibility to arrange a Multisport card (as a part of Cafeteria)
• Company assistance towards TAX authorities
• Czech, English and Danish lessons paid by company
• Support in your professional and personal growth
• Socializing events (company parties, team events, Friday's breakfast...)
• Fresh fruits and vegetables, delicious coffee and tea and soft drinks
• Height adjustable tables
• Pool table, darts, PlayStation 4 Pro and relax zone