IT Service Delivery Manager

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Humlebæk

When our employees change work location or move into new offices, we need to ensure a smooth transition of our IT infrastructure services. Would you like a key role leading these deliveries?

Join Coloplast and get a unique insight into managing small and large IT deliveries. This role allows you to grow your skills and write new competencies on your resume.

Join the IT Service Transition team
At our HQ in Humlebæk, you will join our IT Service Transition team, part of Global IT Operations and Support. Here, you will work alongside 4 process managers, 1 service delivery coordinator and our student worker. Together, we are responsible for IT change and IT transition management processes within Coloplast globally.

Furthermore, we are responsible for handling all coordination of IT infrastructure deliverables when Coloplast opens a new office or relocate. It is primarily standard solutions such as Network, Wi-Fi, telephony or IT equipment. We are managing around 10 relocations or new sites per year covering sales offices, warehouses and manufacturing.

“Our team is highly diverse. It is a great strength for us, and we collaborate closely to solve our daily tasks”, says Team Manager Stefan Alvits Krüger

Connect our business needs with IT
You will act as the key contact on our IT service deliveries and function as a link between the business and IT. Ensuring that our deliveries are within the agreed scope, cost and time, you follow your projects from the very beginning to implementation and follow-up.

This means, that you:

  • Manage the network and infrastructure implementation services globally
  • Interpret and clarify business needs together with our local IT managers and Global IT
  • Communicate with internal IT colleagues to clarify possible IT set-ups
  • Manage cost and resource estimations and performance status reporting in close collaboration with your team
  • Ensure that the IT scope and processes are in alignment with our IT governance and policies
  • Participate in our Major Incident Management team every 5 weeks, which is a 24-hour support function.

“Our offices are located all over the world – from Europe to South America and Africa. They all have different needs, so each project will have different scope. That’s what makes this position so exciting”, Stefan continues.

Structured approach and a good business understanding

  • You have a sound understanding of IT infrastructure and operations – but you do not have to be an expert as what is most important is your ability to plan structured deliveries, stakeholder management and communication and keep different projects running at the same time
  • You are confident approaching and addressing issues to the business
  • You have the flexibility to travel around 5-10 days (or less) a year to our international locations, and you have a sound intercultural understanding
  • You speak and write English effortlessly

Interested?
At Coloplast, we make sure that you can be you. That is why we encourage applications from suitably qualified and eligible candidates regardless of sex, race, ethnicity, disability, age, sexual orientation, gender reassignment, religion or belief or marital status.

If you would like to know more about the position, please call Team Manager Stefan Alvits Krüger on +45 4911 1704.

We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing more than 10,000 people and with products available in more than 130 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Curiosity works here.

Visit us on Coloplast.com. Follow us on LinkedIn. Like us on Facebook.


Information og data

Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Humlebæk.

Jobbet er oprettet på vores service den 3.10.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Softwareudvikler
  • Humlebæk

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