Support Engineer

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Kastrup

Company Description

International Flight Support is a modern Danish software company, building a scalable SaaS solution for the aviation industry. Our Paperless Flight Bag™ platform is used daily in the cockpit by 30+ airlines and rapidly growing. We help our clients to reduce workload, digitizing paperwork and increasing efficiency.

Job Description

As a support engineer in IFS you will become a part of a highly skilled team. We constantly improve and love experimenting with new technologies that stand in line with our business needs. We strive to choose the best solution no matter who came up with it, our hierarchy is flat and we take technical decisions together. We’re not afraid of making mistakes; we are afraid of team members who won’t admit their mistakes.

Our goal is to bring our support to the next level- to be in charge of a variety of technical tasks and processes, as well as clients communication:

  • Write release notes
  • Make app releases
  • Edit XML reports
  • Configuration of our highly customisable app through a SQL database
  • Write user guides
  • Troubleshoot and document issues
  • Communicate with clients and provide assistance on using our app
  • Assist setting up client demos

Qualifications

We expect you to be a team player who enjoys working together, helping others and learning from others, always striving to improve.We are looking for someone who can see the big picture and realizes that understanding the client’s needs is the key to company’s success. We believe in recruiting software engineers that take responsibility for their work.
It’s the right mindset we are looking for. We don’t mind formal education, but we will put your skills to a test as part of the recruitment process.
The right candidate most likely has:

  • Service minded mindset
  • 2 years SQL experience
  • Understanding of XML structure
  • Open mind to learning new skills and technologies

Additional information

We are not looking for contractors, agents, off-shore, etc. but motivated and gifted candidates willing to take part in our journey as a team member.

Apply

Apply for this position here


Information og data

Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Kastrup.

Jobbet er oprettet på vores service den 18.12.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Softwareudvikler
  • Kastrup

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