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As a Supply Chain Coordinator, you will be in the heart of the daily operations where solving challenges is the key to success. Furthermore, you will take the lead in delivering a great customer experience by establishing and maintaining strong relations with customers and internal stakeholders. In this role you will be a key player to inspire collaboration within our region and towards your peers in HQ with the goal of further improving processes within commercial operations.
We offer you
- An opportunity to represent our strong GROHE brand with recognized, high-quality products
- An organization consisting of committed and competent colleagues
- A dynamic and informal culture, with a clear strategy on objectives and further growth targets
- Good development opportunities in a global business
About the role
Supply Chain is a part of Commercial Operation for Nordic & Baltic which is overall responsible for Customer Service and Supply Chain. The responsibility must be delivered through setting up best-in-class processes and solving logistic cases, delivery challenges, managing 3PL warehouse and ensure high stakeholder satisfaction.
You will be part of the commercial operations team which consists of 12 people located across 4 countries, and you will report to the Leader for Supply Chain Nordic & Baltic. You collaborate with colleagues from all our departments to provide our customers with the best service and solutions. You work daily as a problem solver and support our customers and internal stakeholders via phone and email. More specifically, it involves days with a lot of coordination across different teams and priorities.
Your primary tasks
Service & Support
- Push for high customer satisfaction (internal & external)
- E-mails answered with-in a given time, including Inbox clean-up
- Maintain a high level of support with-in the teams
- Checking product availability and carry out an availability request
- Single Point Of Contact for key customers
- Coordinate and support customer projects and campaigns together with the sales and project team
- Coordinate special transportation when required both inside and outside EU
- Handle transportation claims
Collaboration
- Harmonize and inspire collaboration across Nordic & Baltic region and other stakeholders
- Maintain a positive image of the Nordic & Baltic region towards key stakeholders in the region and HQ
- Coordinate with external suppliers by placing purchase orders and follow-up on deliveries
Warehouse Management:
- Managing supply balancing, safety stock, Inventory control, excess & obsolete stock management.
- Assure that all corporate guidelines and budgets are under control
- Handle and follow up on returns from customers and to central warehouses
- Supporting our 3PL on inbound, outbound, returns, cycle counts etc.
About you
The ideal candidate comes with previous experience from a similar role. Moreover, you must possess a drive for success and a hunger for showing great results. You will get a high level of independency and therefore you need to be self-disciplined as well as proactive. Being flexible whilst maintaining a team player-spirit and good communication and analytical skills are necessary to succeed in the role and achieve the ambitious targets that have been set for the Supply Chain team.
Furthermore, we believe that you:
- Have experience in operational logistics with an “End 2 End” thinking
- Have extensive knowledge in Excel and ERP systems
- Are a strong coordinator and can work with many operational tasks at the same time
- Have a “Can do” attitude and an “One Team” thinking
- Have the ability to travel domestic and international (Europe). Limited amount of traveling days
- Fluent in English on business level
- Preferably fluent in a Nordic language
- Knowledge of transportation both in and outside EU is an advantage
Apply today
At LIXIL, we work on the basis that there are opportunities in everything that happens around us every day. If you see this as a unique opportunity for you, don't wait, apply now! Application deadline: 20th of January 2023.
If you have any questions, you can contact Nicklas Legaard, Supply Chain Manager, Nordic & Baltic on +45 27 21 55 20 or Louise Overgaard, HR Officer on +45 42 80 47 65.
LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.”
Information og data
Denne ledige stilling har jobtypen "Supply Chain Management", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 22.12.2022, men kan have været deaktiveret og genaktiveret igen.
- Supply Chain Management
- København
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Statistik over udbudte supply chain manager i København over tid
| Dato | Alle jobs som supply chain manager |
|---|---|
| 23. november 2024 | 4 |
| 22. november 2024 | 4 |
| 21. november 2024 | 4 |
| 20. november 2024 | 3 |
| 19. november 2024 | 3 |
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| 31. oktober 2024 | 6 |
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| 26. oktober 2024 | 8 |
| 25. oktober 2024 | 5 |
| 24. oktober 2024 | 8 |
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