PRODUCT & CLAIM COORDINATOR
Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger
København K
Are you motivated by providing exceptional customer service and want to solve the situations when customers are facing inconvenient situations? Do you have an interest in product knowledge within the furniture and interior design industry?
ABOUT ferm LIVING
ferm LIVING is a Danish design company founded in 2006 by Trine Andersen. From our base in Copenhagen, we work with artisans around the world, fusing our Scandinavian mindset with global skills and traditions. We create collections of furniture, accessories, and lighting - for both adults and kids.
What you’ll be doing
You will be responsible for handling all product claims from our B2B customers where inconvenient situations must be taken care of on a daily basis. You will analyze and identify trends regarding quality challenges with the aim of stopping any upscale.
You will be a part of the Product Management team which is responsible for the operation and development of our products. This means, you will be close to the product development process and the creative processes in general with the possibility to spare with the individual Product Owner.
What we’re looking for
You have a structured mindset and thrives in a busy environment, where much daily communication takes place in writing emails with our B2B customers. You can easily get an overview in a busy inbox, where different inquiries must be handled, and you are focused on solutions and have a positive approach when handling the different claim cases and help to reduce the number of claims.
Since you will be part of an international company with a global network, it is important that you are fluent in English.
You might also have
Product and material knowledge within the interior design industry or want to learn about it.
INTERESTED?
Then send your application and CV in Danish or English to us online. That is the only way we receive applications. We read applications on an ongoing basis, which is why we encourage you to submit your application as soon as possible. If you have any questions about the position, please contact Product Quality Manager Cecilie Lind Madsen, +45 3140 8671.
We look forward to hearing from you.
Life is full of contrasts. As we navigate expectations and dreams in the search for meaning and comfort, we long for a balanced life with room for chaos and calm, moments of reflection and times of joy. A place where we can be ourselves, realize the true value of things and feel at home.
Based on a passion for authentic design and clear functionality, we challenge ourselves to shape the future and take pride in creating products that help you balance the contrasts of life. We create collections of furniture, accessories, and lighting, so you can create space to feel comfortably you.
Kilde: Jobnet.dk
ABOUT ferm LIVING
ferm LIVING is a Danish design company founded in 2006 by Trine Andersen. From our base in Copenhagen, we work with artisans around the world, fusing our Scandinavian mindset with global skills and traditions. We create collections of furniture, accessories, and lighting - for both adults and kids.
What you’ll be doing
You will be responsible for handling all product claims from our B2B customers where inconvenient situations must be taken care of on a daily basis. You will analyze and identify trends regarding quality challenges with the aim of stopping any upscale.
You will be a part of the Product Management team which is responsible for the operation and development of our products. This means, you will be close to the product development process and the creative processes in general with the possibility to spare with the individual Product Owner.
- Handling claims from B2B customers, agents, and distributors
- Communication with our B2B customers, mainly by email
- Handling returned goods from our customers and coordinate with warehouse and freight
- Monthly reporting claim statistics and ongoing status meetings
- Reporting to the suppliers about claim trends and help to solve the quality challenges
What we’re looking for
You have a structured mindset and thrives in a busy environment, where much daily communication takes place in writing emails with our B2B customers. You can easily get an overview in a busy inbox, where different inquiries must be handled, and you are focused on solutions and have a positive approach when handling the different claim cases and help to reduce the number of claims.
- Experience with customer service and handling of claims
- Structured, organized and a team player, but can work independently
- Works thoroughly and ensure a quick response
- Comfortable with ERP systems, Navision / Business Central is an advantage
- Proficient user in Office 365
Since you will be part of an international company with a global network, it is important that you are fluent in English.
You might also have
Product and material knowledge within the interior design industry or want to learn about it.
INTERESTED?
Then send your application and CV in Danish or English to us online. That is the only way we receive applications. We read applications on an ongoing basis, which is why we encourage you to submit your application as soon as possible. If you have any questions about the position, please contact Product Quality Manager Cecilie Lind Madsen, +45 3140 8671.
We look forward to hearing from you.
Life is full of contrasts. As we navigate expectations and dreams in the search for meaning and comfort, we long for a balanced life with room for chaos and calm, moments of reflection and times of joy. A place where we can be ourselves, realize the true value of things and feel at home.
Based on a passion for authentic design and clear functionality, we challenge ourselves to shape the future and take pride in creating products that help you balance the contrasts of life. We create collections of furniture, accessories, and lighting, so you can create space to feel comfortably you.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 27.10.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Administrativ medarbejder
- København K
- Onsdag den 22. december 2021
Lignende jobs
-
Vikarstilling: Executive Assistant til CEO - barse...
Du vil som EA for vores CEO, Ashkan Ahmadinia spille en central rolle i at understøtte hans dagligdag og varetage hans og [xxxxx]s interesser i projekter og opgaver. Dit overordnede fokus..Få mere info- Administrativ medarbejder
- Valby
-
Senior Executive Assistant
Opportunity About usMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundarie..Få mere info- Administrativ medarbejder
- København K
-
Administrativ medarbejder
Administrativ medarbejder til social- og sundhedsuddannelserne på UddannelsesCenter [xxxxx]Vil du være med til at sikre de bedste rammer for fremtidens social- og sundhe..Få mere info- Administrativ medarbejder
- Frederiksberg
-
Sagsbehandler ejendomsmægler
[xxxxx] Frederiksberg C Sagsbehandler/salgskoordinator gerne med erfaring fra køberrådgivning søges. [xxxxx] Frederiksberg Vi søger: Erfaren og serviceminded sagsbehandler/salgskoordinator..Få mere info- Administrativ medarbejder
- Frederiksberg C
Statistik over udbudte jobs som administrative medarbejdere i København K
Herunder ser du udviklingen i udbudte administrativ medarbejder i København K over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal administrative medarbejdere.
Se flere statistikker her:
Statistik over udbudte administrative medarbejdere i København K over tid
| Dato | Alle jobs som administrative medarbejdere |
|---|---|
| 13. november 2024 | 0 |
| 12. november 2024 | 0 |
| 11. november 2024 | 0 |
| 10. november 2024 | 0 |
| 9. november 2024 | 0 |
| 8. november 2024 | 0 |
| 7. november 2024 | 0 |
| 6. november 2024 | 0 |
| 5. november 2024 | 0 |
| 4. november 2024 | 0 |
| 3. november 2024 | 0 |
| 2. november 2024 | 0 |
| 1. november 2024 | 0 |
| 31. oktober 2024 | 0 |
| 30. oktober 2024 | 0 |
| 29. oktober 2024 | 0 |
| 28. oktober 2024 | 0 |
| 27. oktober 2024 | 0 |
| 26. oktober 2024 | 0 |
| 25. oktober 2024 | 0 |
| 24. oktober 2024 | 0 |
| 23. oktober 2024 | 0 |
| 22. oktober 2024 | 0 |
| 21. oktober 2024 | 0 |
| 20. oktober 2024 | 0 |
| 19. oktober 2024 | 0 |
| 18. oktober 2024 | 0 |
| 17. oktober 2024 | 0 |
| 16. oktober 2024 | 0 |
| 15. oktober 2024 | 0 |
| 14. oktober 2024 | 0 |
Populære søgninger
Lignende søgeresultater
Vikarstilling: Genopslag - Fuldtids ydelsessagsbehandler til søges hurtigst muligt - Barselsvikariat
Se alle populære søgninger