Customer Success Hero (German speaking)
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København NV
Hallo 👋 Schön, dass du dich für Hobbii interessierst! Wir sind auf der Suche nach tollen Kolleg:innen für unser CS-Team - bist du das? Okay, jetzt haben wir getestet, dass du Deutsch verstehst, so let's continue in English...
Are you our newest Customer Success ⭐?
In Hobbii, the happiest place on earth for yarn lovers, we're on the lookout for a German speaking Customer Success Hero. We believe we have the nicest customers in the world. Bold statement - but do you feel like experiencing what we're talking about?
We are looking for a new addition to our vibrant, international team, where you together with 45 dedicated and helpful colleagues will be the main point of contact for our customers. We are on the lookout for a happy, smiling and outgoing person, who most importantly: loves to be in contact with customers 😊
For this part-time position we’re quite flexible on how many hours you’d like to work. Anything between 10 and 30 hours per week is possible - tell us what would be best for you 😉
Being a Customer Success Hero at Hobbii involves taking care of our lovely customers by phone and email. We want to have the best customer service and you will play a key role in achieving that. You will with your love and charm help our German customers with everything from shipment details, product specifics and general questions about yarn, patterns and everything in between.
We are currently looking for new colleagues to support us from beginning October to the end of March on a part-time basis.
You will primarily work from our HQ in Dortheavej (Copenhagen), but we are flexible in terms of working remotely 💻
The skills you need to master this role:
Your friends say you:
Our promise to you:
Working at Hobbii should be exciting, fun and meaningful. We achieve this by hiring talented and ambitious people who fundamentally believe that we’re better together. We have a dedicated People & Culture team whose job is to make sure going to work doesn't suck 🤠
In our Customer Success Team we believe in a culture of constant learning and therefore we strive to build a community, where every Customer Hero shares knowledge and possible improvements within our team.
Join us if you love to experiment, learn something new and be playful at work. Also, you'll get to see that our 300 Hobsters know how to throw some pretty great parties!
This position is based in our brand new HQ in Dortheavej, Copenhagen where we offer brekkie, yummy lunch, themed Friday bars and damn good coffee ☕
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share your resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form 😉
Kilde: Jobnet.dk
Are you our newest Customer Success ⭐?
In Hobbii, the happiest place on earth for yarn lovers, we're on the lookout for a German speaking Customer Success Hero. We believe we have the nicest customers in the world. Bold statement - but do you feel like experiencing what we're talking about?
We are looking for a new addition to our vibrant, international team, where you together with 45 dedicated and helpful colleagues will be the main point of contact for our customers. We are on the lookout for a happy, smiling and outgoing person, who most importantly: loves to be in contact with customers 😊
For this part-time position we’re quite flexible on how many hours you’d like to work. Anything between 10 and 30 hours per week is possible - tell us what would be best for you 😉
Being a Customer Success Hero at Hobbii involves taking care of our lovely customers by phone and email. We want to have the best customer service and you will play a key role in achieving that. You will with your love and charm help our German customers with everything from shipment details, product specifics and general questions about yarn, patterns and everything in between.
We are currently looking for new colleagues to support us from beginning October to the end of March on a part-time basis.
You will primarily work from our HQ in Dortheavej (Copenhagen), but we are flexible in terms of working remotely 💻
The skills you need to master this role:
- Fluency in German- both spoken and written
- You have most likely worked with CS before - either over the phone or face to face with customers
- You are detail-oriented and tech-savy
- You are a quick learner and a problem-solver
- It’s a huge advantage if you have a good knowledge of yarn - and if you knit/crochet yourself 🧶
- Plus: The more languages you speak - the happier we'll be :-)
Your friends say you:
- Have strong communication skills - you’re the one who listens, always knows what to say and can offer fair and good advice 🤗
- Are the one who can always sees the silver lining and are not afraid of change
- Get overjoyed when everything falls into place - and when a customer thanks you for the greatest service
Our promise to you:
Working at Hobbii should be exciting, fun and meaningful. We achieve this by hiring talented and ambitious people who fundamentally believe that we’re better together. We have a dedicated People & Culture team whose job is to make sure going to work doesn't suck 🤠
In our Customer Success Team we believe in a culture of constant learning and therefore we strive to build a community, where every Customer Hero shares knowledge and possible improvements within our team.
Join us if you love to experiment, learn something new and be playful at work. Also, you'll get to see that our 300 Hobsters know how to throw some pretty great parties!
This position is based in our brand new HQ in Dortheavej, Copenhagen where we offer brekkie, yummy lunch, themed Friday bars and damn good coffee ☕
Are you the one - Then hit the apply button!
Before you do, here are some tips. We would like to know who you are and the work you are proud of. So please share your resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay needed. We will get to know you through some questions in our application form 😉
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København NV.
Jobbet er oprettet på vores service den 26.8.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Administrativ medarbejder
- København NV
- Lørdag den 30. september 2023
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