Technical Service Manager to global organisation
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Horsens
Technical Service Manager to global organisation
Do you wish for a job where you are ensuring qualitative service on powerful machines? Do you want to be part of a global organisation with a green footprint? Then you may be the new Technical Service Manager for Metso Waste Recycling in Horsens.
About Metso
With 12.000 employees in 50 countries, Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries. In Denmark Metso Waste Recycling develops and produces mobile and stationary shredders to process solid waste into shredded material, that can be fully utilized when recycled or used in energy production. This process is a vital part of the green energy development.
Metso Waste Recycling employs 100 people in Horsens and is experiencing an increase in demand and massive growth, hence this newly opened position.
The job
As Technical Service Manager you will be responsible for after sales service and technical support on machines delivered to Waste Recycling customers globally. You will be head of 10 service engineers, some of whom are resident abroad.
The job offers unique opportunities to be able to take responsibility for own activities, and you play an important role in strengthening the collaboration with dealers and your colleagues in Service, Sales and R&D.
In this position you will report to the Global Service Manager also based in Horsens.
Selected areas of responsibility:
- Ensure strong and efficient performance of the team of service engineers
- Responsible for after sales and technical support to customers on certain markets
- Continuously support and participate in developing technical training of customers and partners and introducing new service concepts to the market
- Act as “playing coach” for your team of service engineers when needed
You will be part of a well-functioning service department where you have close sparring with your manager. The number of travel days is app. 50 per year.
About you
You have a technical degree and practical experience in both mechanics, hydraulics and electrics including a good commercial understanding. The ideal candidate has experience in troubleshooting technical equipment, cross organizational collaboration and management of technicians in the field.
Qualifications in short:
- You are a strong communicator verbally and in writing in both Danish and English
- Experienced in communicating with foreign customers or other parties
- You have the desire and willingness to take responsibility and make independent decisions
- You are an active leader – also according to remote management
- You have a proactive approach to stakeholders and focus on strengthening collaborations both internally and externally
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Horsens.
Jobbet er oprettet på vores service den 11.12.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- Horsens
- Onsdag den 05. februar 2020
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