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As Manager in Retail Standards and Operations, your responsibility is to deliver customer centric strategies to Clusters and ensure alignment of core operating practices and standards. Furthermore, you will actively identify and drive Continuous Improvements across our store networks which includes identifying, evaluating and improving efficiencies and productivity in stores by analysing processes, systems and layouts.
Some of your other main accountabilities will be:
- Development and implementation of optimal ‘in store’ end to end processes to clearly direct and guide core activities
- Responsible for co creating ‘fit for purpose’ retail initiatives with Group functions and Clusters, in line with strategic objectives and delivering to agreed timelines;
- Support development and maintenance of a clear Retail Communications framework to ensure relevant and timely information flows to stores
- Nurture strong relationships with Clusters to encourage feedback, share best practices and lessons learnt to drive future improvements
- Drive and champion a culture of Continuous Improvement and Change, supporting the Clusters to embed new ways of working and adoption of processes, systems and tools
- Understand industry standards and benchmarks and actively explore opportunities to innovate Pandora, ensuring we are a market leader in service and standards
As Manager in Retail Standards and Operations, you should be willing and able to travel up to 20 % of your time to visit markets.
The position is a maternity cover for 10 months, with the possibility to prolong the period.
Strategic thinker with the ability to manage multiple and diverse projects
Personally, you have the ability to collaborate across multiple functions, locations and cultures. You are very structured and organised which gives you the ability to prioritise task, manage your time as well as multiple and diverse projects simultaneously. You are a strategic thinker with the ability to change the ‘How’ and the ‘Why’ and you have a delivery and compliance mindset. Your passion is retail and you are self-motivated.
Furthermore, we envision that you have:
- Minimum 3 years of experience working with Multi-site Retail Operations or within a retail function such as merchandising, customer service or similar
- Experience from working in a global organisation
- Experience or evidence of competency to understand IT system landscapes and functionality
- Strong communication and influencing skills (written, verbal and interpersonal)
Your new team
Pandora is a company with a big heart that takes great pride in treating our people well. You will become part of a newly established team in Global Retail Excellence with 6 top professional colleagues, working closely together with the 10 market cluster around the world.
Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:
Turid Ania Sørensen
HR Business Partner
[email protected]
If you see yourself in the position and would like to become a part of Pandora’s future . We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 28,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 21.9 billion (EUR 2.9 billion) in 2019.
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 3.4.2020, men kan have været deaktiveret og genaktiveret igen.
- Afdelingsleder
- København
- Torsdag den 30. april 2020
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