Sr. Customer Insights Manager in Commercial Planning, Customer Insights
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Søborg
- Marketing and Market Access
- Søborg
Are you passionate about bringing the patient and customer voice into the development of commercial strategies for Novo Nordisk? Can you digest comprehensive market and customer information into concise insights and convert these into impact on global brand strategy and tactics? If you have the capability of leading global market research and strategy projects, the passion to work towards changing patients’ lives, and can work in an international dynamic and high energy environment, we are looking for people like you as a Sr. Customer Insights Manager.
About the department
Our team impacts brand strategies and key commercial decisions across the Novo Nordisk portfolio (diabetes, obesity, biopharm, cardiovascular disease and other serious chronic diseases) in close collaboration with key internal stakeholders in Global Marketing brand teams, market access and key affiliates. We execute market research projects, conduct anonymised patient level data analysis, and drive insights projects and processes. As an insights partner for key commercial teams, we advocate a customer centric approach in the formulation of strategies and key business decisions. We also provide recommendations for senior management strategic decision making, based on analysis and impactful communication of insights derived from primary & secondary data analysis. In joining us, you have the opportunity to join an international, high performing team responsible for generating customer insights from physicians and patients, and translating these to meaningful impact.
The position
You will provide recommendations for the yearly global market research plan, lead quantitative and qualitative market research projects, generate customer insights and provide strategic recommendations for key brands in Novo Nordisk. You will also lead the insights generation process annually for key brands to prepare for the annual brand strategy update. In this role, you will also provide management with “best in class” customer insights analysis to enable strategic and operational decision making. You are expected to maintain a strong business relationship with global brand teams, market access, and key affiliates. The role requires a combination of structured project management skills, the ability to analyse and synthesize data in order to derive insights to impact global strategies and the ability to challenge and refine assumptions.
Further, as a Sr. Insights Manager you are expected to drive learnings across the team and key departmental processes to improve the insights generated. The role may also include coaching junior colleagues.
Qualifications
You have a Master’s degree in Business, Economics, Social Sciences or similar. You have a well-rounded (+4 years) experience in working with quantitative and qualitative market research projects, have strong analytical skills and can effectively communicate results to stakeholders at various levels. The ideal candidate has solid experience in the pharmaceutical industry or from market research agencies or management consulting firms with a focus on the pharmaceutical industry. We expect the candidate to strive for excellence, thrive in a dynamic and international environment and bring a can-do attitude. Fluency in both oral and written English and excellent interpersonal skills are required.
Travel: approx. 10-20%.
Working at Novo Nordisk
At Novo Nordisk, your skills, dedication and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development.
Contact
For further information, please contact Mette Schrøder Hemmels at +45 3079 1016.
Deadline
07 August 2020
Millions rely on us
To work for Novo Nordisk you will need the skills, dedication and ambition to change lives for the better for millions of patients living with diabetes and other chronical diseases. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development.
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Søborg.
Jobbet er oprettet på vores service den 14.7.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- Søborg
- Fredag den 07. august 2020
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