Customer Consultant to Amagertorv, Copenhagen
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København K
Are you a person who is driven by customer service, inspiring and bringing others with you? Are you ready to come on your next adventure with us? Apply today for the exciting role as Customer Consultant to our The Body Shop Activist Makers Workshop store in Amagertorv, Copenhagen.
The Role as Customer Consultant at The Body Shop
As a Customer Consultant in our Concept Store, Activist Maker's Workshop, you will be a part of a new concept, which is the first of its kind in Denmark.
You will actively participate in all our organised campaigns and will inspire our customers to awaken their own inner activist soul and follow us in our purpose. You are a true ambassador who, through great commitment, talks about our products and communicates how they contribute to something good for our environment, the planet and people, through our ingredients and Community Fair Trade.
You will maintain a high standard of customer service and care. You will work and cooperate with fellow staff to ensure that teamwork and responsibility towards work are always present. You will ensure that all efforts are made to maximise sales. You will complete all operational and merchandising tasks so as to ensure smooth shop operations.
What will you do?
Sales Achievement
· Be aware of the sales targets set and make all efforts within the shop to try to achieve these targets through customer service and product knowledge.
· Be fully aware of all shop promotions and provide feedback on the effectiveness of these promotions.
· Promote products in accordance to requirements so as to improve sales.
Customer Service
· Ensure that customer service is the top priority within the shop.
· Ensure that all selling steps are followed to the fullest so as to maximise customer care.
· Develop and maintain good relations with customers.
Operational excellence
· Be aware of all merchandising standards to maintain proper display of products.
· Ensure all merchandising and housekeeping standards are followed and maintained at all times.
· Ensure bays are cleaned on a regular basis and that all products are correctly positioned.
· Ensure all storage areas and cupboards are maintained properly and all products stored accordingly.
· Replenish and receive stocks as and when required.
· Minimise wastage and ensure that company property is kept in good condition.
· Operate the POS system as and when required maintaining high standards of accuracy, integrity and customer service.
· Adhere to all operational excellence policies at all times.
Product Knowledge
· Attend and participate actively in training sessions in the classroom and at the shop floor.
· Demonstrate understanding of the products by educating the customers on the benefits and features.
· Constantly seek to improve one’s knowledge and skills through training.
· Initiate self-learning on product trends.
Who we are looking for?
· You have at least 1 year of experience in the retail or customer service sector
· It’s advantageous if you have make-up or skin care and its industry dynamics
· You are good customer service and have selling skills
· You are warm and friendly with good communication skills
· You are people and service oriented
· You are positive and passionate with a high energy level
· You are a true team player with a problem-solving attitude
· You are open and willing to give and receive feedback
Type of employment: Permanent with a 3 months’ probation period
Contracted time: 18 hours per week with a possibility to extended hours
Start date: As soon as possible (or as per agreement)
Latest application date: 28 February
If you have any questions about the role, the store or regarding the recruitment process you are welcome to reach out to our fantastic Store Manager Sandra Forry by mail: [email protected]
We expect this role to be highly sought after. Interviews may therefore take place, and the role may be filled before the last application date.
Of course The Body Shop is an employer that stands for equal opportunities for all. We encourage applications from qualified and competent applicants regardless of age, gender, ethnicity, religion, sexual orientation and disabilities. We look more into your personal qualities than your exterior. Therefore, we would like to see applications without a photo.
Kilde: Jobnet.dk
The Role as Customer Consultant at The Body Shop
As a Customer Consultant in our Concept Store, Activist Maker's Workshop, you will be a part of a new concept, which is the first of its kind in Denmark.
You will actively participate in all our organised campaigns and will inspire our customers to awaken their own inner activist soul and follow us in our purpose. You are a true ambassador who, through great commitment, talks about our products and communicates how they contribute to something good for our environment, the planet and people, through our ingredients and Community Fair Trade.
You will maintain a high standard of customer service and care. You will work and cooperate with fellow staff to ensure that teamwork and responsibility towards work are always present. You will ensure that all efforts are made to maximise sales. You will complete all operational and merchandising tasks so as to ensure smooth shop operations.
What will you do?
Sales Achievement
· Be aware of the sales targets set and make all efforts within the shop to try to achieve these targets through customer service and product knowledge.
· Be fully aware of all shop promotions and provide feedback on the effectiveness of these promotions.
· Promote products in accordance to requirements so as to improve sales.
Customer Service
· Ensure that customer service is the top priority within the shop.
· Ensure that all selling steps are followed to the fullest so as to maximise customer care.
· Develop and maintain good relations with customers.
Operational excellence
· Be aware of all merchandising standards to maintain proper display of products.
· Ensure all merchandising and housekeeping standards are followed and maintained at all times.
· Ensure bays are cleaned on a regular basis and that all products are correctly positioned.
· Ensure all storage areas and cupboards are maintained properly and all products stored accordingly.
· Replenish and receive stocks as and when required.
· Minimise wastage and ensure that company property is kept in good condition.
· Operate the POS system as and when required maintaining high standards of accuracy, integrity and customer service.
· Adhere to all operational excellence policies at all times.
Product Knowledge
· Attend and participate actively in training sessions in the classroom and at the shop floor.
· Demonstrate understanding of the products by educating the customers on the benefits and features.
· Constantly seek to improve one’s knowledge and skills through training.
· Initiate self-learning on product trends.
Who we are looking for?
· You have at least 1 year of experience in the retail or customer service sector
· It’s advantageous if you have make-up or skin care and its industry dynamics
· You are good customer service and have selling skills
· You are warm and friendly with good communication skills
· You are people and service oriented
· You are positive and passionate with a high energy level
· You are a true team player with a problem-solving attitude
· You are open and willing to give and receive feedback
Type of employment: Permanent with a 3 months’ probation period
Contracted time: 18 hours per week with a possibility to extended hours
Start date: As soon as possible (or as per agreement)
Latest application date: 28 February
If you have any questions about the role, the store or regarding the recruitment process you are welcome to reach out to our fantastic Store Manager Sandra Forry by mail: [email protected]
We expect this role to be highly sought after. Interviews may therefore take place, and the role may be filled before the last application date.
Of course The Body Shop is an employer that stands for equal opportunities for all. We encourage applications from qualified and competent applicants regardless of age, gender, ethnicity, religion, sexual orientation and disabilities. We look more into your personal qualities than your exterior. Therefore, we would like to see applications without a photo.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Butiksmedarbejder", og befinder sig i kategorien "Detail, Restauration og Hotel".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 7.2.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Butiksmedarbejder
- København K
- Tirsdag den 28. februar 2023
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