Technology Business Manager

Apply now

What do we do

In IT Administration Office (IT CAO), Office of the CIO, our ambition is to create, implement and run central IT financial and operational processes around the framework of TBM (Technology Business Management), and from this support our stakeholders with key insights that allows Saxo to run the business of technology – like a business.

The key processes performed by the team to fulfil Saxo and Group technology ambition covers various Technology Business Management processes, IT Finance, Workforce Management, IT Communications, Vendor Governance and Risk Management. We support the CIO and IT Leadership Team in the development and tracking of Saxo’s IT Strategy response and execution.

How we support Technology

In the space of TBM, we run the IT Financial Management processes of making budgets, forecasts and monthly/quarterly follow up on plan vs actuals as well as closing the year in collaboration with our Finance Partners. On that foundation, we implement and run a cost transparency model for all technology spend across the bank, we make the hidden unhidden and create a platform for data driven decision making for a broad range of stakeholders.

Build on the basis of our cost allocation model the team works in the field of Business Capabilities (incl. Applications Total Cost of Ownership), which is a Capability model that stands as a blueprint of all Saxo Banks activities, allowing Group Technology and rest of the bank to have one view of capabilities where cost and revenue gets allocated to, allowing us to wipe out the silos and work as one across IT and “the business”. For IT we utilize the Capability model to provide key insights and advice on processes such as rationalization of the application portfolio, economize the sourcing and consumption of IT service and finally we play a key role in commercializing the way IT operates and interacts with business partners by shaping demand for IT services.

Work Force Management is a pillar whereby IT CAO partner with HR and our IT Leadership team to ensure Saxo is developing benchmark, talent, succession and day to day global resource plans with the optimal mix of capacity and competencies to meet Saxo’s strategic ambitions now and in the future.

For Vendor Governance the IT CAO Team has oversight of strategic and critical vendors, including our regulated relationships. We are here to support IT vendor managers through ongoing vendor profiling, risk and health assessments, and can provide guidance on best practices and tools to maximize the value we obtain from our partners, whilst managing the risk exposure from using third party products and services.

In support of continuous improvement, the IT CAO run an IT Communications working group with members from across IT. The aim is continually look at how we make information timely and relevant for the IT workforce. As part of this we support the CIO with global townhalls, maintain the IT intranet news pages and have regular deep dive session for Hot Topics on IT and business topics

Key customers for the IT Administration Office counts the CIO, IT Leadership team and a broad range of stakeholders across the Saxo globally.

About the job

In this pivotal role, you will be responsible for the Cost Transparency change program and enabling better product adoption of Apptio, a market leading, cost transparency tool. Saxo Bank has recently deployed our total cost of ownership (TCO) model that enables insights into our product profitability and to drive faster, informed and educated decisions for our Technology and Business leaders through actionable insights and analytics.

You will report to the Head of Technology Business Management (TBM) and play the role of lead-TBMA in the team of TBM analysts who are responsible for system configuration of the allocation model and maintenance of the same.

Together with the Head of TBM, the role will jointly:

• Drive the strategic direction, system design and technical modelling of the TBM capability
• Drive adoption to increase transparency of IT cost and capabilities across the Business
• Take on stakeholders management activities across IT, Finance and Business Units to shape the implementation
• Own the Cost Transparency roadmap (KPIs, monthly program reviews, backlog)
• Understanding Saxo Banks data landscape and drive improvements to the data sources used by the TBM capability
• Working closely with the Finance Business Partners within the TBM team, providing guidance and support to product knowledge within the team
• Ensure industry best practices are adhered to during design & development
• Support the IT CAO to execute and improve, timely, relevant and effective communications to the organization on the Technology Business Management journey

Your profile

The ideal candidate will have experience of working with large complex data sets/flows and ability to build solutions based on complex cost models, tailored to meet the needs of the organization and go from concept to operational processes as this is a crucial part of harvesting the fruits of the TBM journey in every organization. You are an experienced individual with a strong track record working influencing others and implement change at all levels within the organization, including IT Leadership, as well as senior business stakeholders, Service Owners and front-line technologists.

Beneficial Experience:

• Industry knowledge of infrastructure recharging model and Total Cost of Ownership models
• Experience or knowledge in the field if IT Financial Management processes / IT Finance disciplines
• Comprehensive problem solving skills and proven ability to apply creative and innovative thinking to challenge the status quo and drive improvements
• Exceptional communication, influence and stakeholder management, especially at the Executive level as part of a broader Change Management capability
• Expertise in Project Management and Product/Service Management as you design and deliver a new service to the organization
• Familiarity with system integration projects and understanding of project delivery lifecycle
• ITIL or ITSM knowledge and experience in using ServiceNow, strong understanding of the principles of data governance and how to influence others to sustainably uplift the quality of the data your insights require
• It is a benefit if you have worked with Apptio or similar Saas solutions for TBM / cost allocation in previous roles

We offer

We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously, and you can truly make a difference.

When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.

We offer good and competitive terms of employment.

IT within Saxo Bank

Saxo Bank is a leading fintech specialist, connecting traders, investors and partners to more than 35,000 instruments – across all asset classes – from a single account. Group Technology is responsible for executing the firm's digital strategy and delivering the development roadmap. We continuously work on our technology architecture and foundation to deliver value to the business and our clients in a timely, efficient and agile manner, whilst ensuring reliable and stable operations of all IT systems and services.

Our specialty is within capital markets with focus on; high reliability, large volumes, low latency and a world class, cloud-based experience for retail, institutional and white-label clients.

Group IT will accelerate Saxo Bank growth by delivering a state of the art technology platform that is scalable and competitive, to ensure we achieve more happy and active clients with a best in class Saxo Experience, while at the same time taking out complexity and reducing costs.

How to apply

Click on the apply button above to apply. We look forward to getting to know you better!

About Saxo Bank

We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.

As a fintech pioneer founded in 1992, we focus on clients, quality, speed of innovation and use of disruptive technology. Headquartered in Denmark, we employ more than 2,000 people across 60 different nationalities globally. We have offices in key financial centres around the world including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo and Paris. With our global footprint, you can impact how people trade financial markets worldwide.

Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that:

• Continuously strives to improve the Saxo Experience and exceed our clients’ expectations
• Always invests in the future
• Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets
• Consistently wins the highest accolades for our platforms, products and service

So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

For more on our story, culture and identity, please read the Saxo Bank Foundation, written by our CEO and founder Kim Fournais.