IT Analyst for On-Site support

Job ID: 16781

Would you like to play an important role in the End-User Hardware Life Cycle Management Area?
We are now looking for an IT Analyst to be part of the contract and decision making of which End-user hardware and accessories Nordea should use.
At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow.
We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger.
About this opportunity

As IT Analyst in User Administration and On-Site Support you will be a member of On-Site Support in any of the Nordic countries or Poland, but preferable in Denmark.

In On-Site Support we are working with global processes and for delivering within the agreed service levels and we have a very high focus on delivering Great end-user experiences. We have the courage to deliver quality.
You’ll be responsible for End-user hardware-, accessories and mobile phone contracts, contact with the suppliers and Hardware life cycle management just to mention a few.

What you’ll be doing:
The position is based preferrable in Denmark, but can be in any Nordic country or Poland.
Who you are

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.
You will get a peer-to-peer training but to succeed in this role, we believe that you also have/can:
Your experience and background:
If this sounds like you, get in touch and we look forward to welcoming you to the team!
Next steps

Submit your application no later than 10/04/2023.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
Only for candidates in Sweden - for union information, please contact Finansförbundet at [email protected] or SACO at [email protected]

Only for candidates in Poland - please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: Nordea.com/en/doc/Nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.