IT Project and Application Manager
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You will join our Dynamics Cross Functional Team
You will be part of a team of professional colleagues who develop and maintain Microsoft Dynamics 365 applications, as well as deliver Dynamics CE, Power BI and Power Platform projects. for customers within NNIT’s strategic segments.
We have long-term agreements with our customers, which gives you the opportunity to manage IT projects and services over a longer period of time based on a deep understanding of the customers’ business needs.
Your responsibilities as a project and application Manager
As our new Project and Application Manager, you will be responsible for managing different types of projects, such as smaller development projects, transition or handover to operations (HOTO) projects. You will handle the projects from cradle to grave, and ensure they are well received. As an Application Manager you will coordinate all activities on your customer account, this includes ensuring the application support to meet KPIs as well as handling development projects and ensuring the best customer satisfaction. To oversee all these activities, you will be in daily dialogue with both customers, developers and consultants so excellent communication skills is a must. In many ways you function as a team lead for the account.
In addition, you are the go-to person for the account, which means that you will also be working closely with sales and other internal stakeholders to constantly build the pipeline and secure the revenue stream, likewise you are also responsible for invoicing your customer.
We work according to agile and ITIL processes and wherefor experience with these frameworks are essential.
Your responsibilities will include:
- Overall responsible for the coordination and quality of our Application Services, included support, maintenance, and development
- Customer engagement, including regular status meetings and other pro-active initiatives
- Day-to-day communication with the Project or Application team other internal stakeholders working on the account
- Budget control on Service Level Agreements and Project agreements
- Coordination and estimation of projects and tasks
- Managing projects with customers according to agile or V-model, acting as the team’s Project Manager
- Sales activities to ensure the pipeline
- Participating in further development of the Application Services
- You will be supported by an international team of skilled and dedicated specialists, with excellent domain knowledge, who like you, are passionate about delivering quality to our customers.
Your qualifications and experience
You are either already an application manager with 3-4 years of experience or you are an IT project manager who understands that a stable application is the foundation for expanding the business with the customer or you have an equivalent background:
- Minimum 3 years of experience in a similar role within IT services
- Experience from a customer-facing and coordinating role with a commercial mindset
- IT project management with a proven track record of delivering agile and V-model engagements
- You like to apply structure and you keep calm when working with many deadlines and changing customer priorities
- Have a customer centric mindset and you thrive on knowing your customer’s domain
- You are fluent both Danish and English as your team is located on different locations
- Experience with Cloud or applications within the Microsoft Dynamics 365 Ecosystem is a plus, but not a must
As a person you are positive, outgoing and a team player. You thrive in a busy environment, and you focus on people and results. Your personality inspires confidence with customers and creates enthusiasm among your colleagues. You possess the ability to build strong relationships with our customers and within NNIT.
We interview candidates continuously. Therefore, we encourage you to submit your application as soon as possible.
All candidates are encouraged to apply for the given job regardless of their gender, age, religious beliefs, sexual orientation, national and social origin, political opinion, disability, race, skin color, and ethnic origin.
Information og data
Denne ledige stilling har jobtypen "Frontendudvikler", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 30.10.2023, men kan have været deaktiveret og genaktiveret igen.
- Frontendudvikler
- København
- Tirsdag den 28. november 2023
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