Technical Support Specialist
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Ballerup
Are you looking for your next big career step? And do you want to work for a global leader in audio solutions for enterprise? If you would like to contribute to our worldwide success and work closely with our customers, Sales and Product & Portfolio Management team on EPOS products’, mainly Video solution for products ‘demo, Installation, roll-out and troubleshooting - Then this might be the role for you!
Grow with our team!
We are looking for our new colleague, a Technical Support Specialist, that would like to be part of our Global Quality & Support team based at EPOS, headquarters in Copenhagen, Ballerup.
The Global Support team consist of 7 enthusiastic and motivated engineers and technicians located in different countries. We all work with a ‘’can-do’’ attitude and you will be a part of an environment where everybody helps each other to succeed, grow and develop. We will make sure to give you the best start and our team are looking forward to welcoming you into a positive and encouraging work environment.
Our future Technical Support Specialist
Ideally, you have extensive technical expertise in IT, Computer, Software or telecommunications feel comfortable employing these skills in a high-volume technical environment. You know how to address client concerns in a professional manner and can navigate internal and external stakeholders.
You are a creative-thinker and expert problem-solver and always look for opportunities to learn from others who have more experience and tenure in the organization.
Besides that, you have a solid testing experience that includes analyzing test results, detecting issues and tracking root causes and you are able to suggest fixes, work arounds and improvements. You willingly accept directions to adapt your role to the team and organizational changes.
To succeed in the role, you have the following qualifications:
As our new Technical Support Specialist, you possess strong analytical skills with a keen eye for details and you have a good approach to building relationship with stakeholders and customers. You are highly engaged, have a positive work ethic and an open mind, that can inspire to a positive work atmosphere.
Besides that, you have the following skills and abilities:
Joining EPOS
We all share the passion and the strong will to deliver premium quality in everything we do. You will find state-of the-art technologies in a modern work environment, an informal work culture, opportunities to significantly influence your daily work and a manager who ensures that you get the space you need to excel in your role .
Application & Contact
Interested? Then please submit your CV and Cover letter in English as soon as possible, and no later than 15th of March 2024, as we are screening applications on a continuous basis.
If you want to know more about the position, then you are more than welcome to contact Heta Nyrhinen, Global Support Team Manager on [email protected]. For any recruitment related questions please contact, Sofie Bay Hansen. Talent Acquisition, on [email protected].
At EPOS we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA.
Grow with our team!
We are looking for our new colleague, a Technical Support Specialist, that would like to be part of our Global Quality & Support team based at EPOS, headquarters in Copenhagen, Ballerup.
The Global Support team consist of 7 enthusiastic and motivated engineers and technicians located in different countries. We all work with a ‘’can-do’’ attitude and you will be a part of an environment where everybody helps each other to succeed, grow and develop. We will make sure to give you the best start and our team are looking forward to welcoming you into a positive and encouraging work environment.
Our future Technical Support Specialist
Ideally, you have extensive technical expertise in IT, Computer, Software or telecommunications feel comfortable employing these skills in a high-volume technical environment. You know how to address client concerns in a professional manner and can navigate internal and external stakeholders.
You are a creative-thinker and expert problem-solver and always look for opportunities to learn from others who have more experience and tenure in the organization.
Besides that, you have a solid testing experience that includes analyzing test results, detecting issues and tracking root causes and you are able to suggest fixes, work arounds and improvements. You willingly accept directions to adapt your role to the team and organizational changes.
To succeed in the role, you have the following qualifications:
- +3 years of practical and demonstrated experience in Unified Communications/telecommunications, Computer, Software, or IT businesses.
- Bachelor’s degree in telecommunication, IT, Computer, or electrical engineering
- Solid experience of software applications/interfaces
- Knowledge and technical understanding of wireless technologies
- Knowledge of networking (IP, switches and setting up environments)
- Experience with hardware configuration setting
- Proficient PC skills including Microsoft Office 365, MS Teams
- Proficient Softphone knowledge
- Experience in providing technical support.
- Fluent in English in writing and speaking and knowing German is a plus
As our new Technical Support Specialist, you possess strong analytical skills with a keen eye for details and you have a good approach to building relationship with stakeholders and customers. You are highly engaged, have a positive work ethic and an open mind, that can inspire to a positive work atmosphere.
Besides that, you have the following skills and abilities:
- Ability to organize and manage highly detailed processes effectively
- Use of performance targets and goals to drive personal accountability
- Capacity to quickly learn company systems and tools
- Self-directed attitude and self-starter
- Ability to work independently and with a team
- Capacity to work with sense of urgency in case of critical issues and escalations
Joining EPOS
We all share the passion and the strong will to deliver premium quality in everything we do. You will find state-of the-art technologies in a modern work environment, an informal work culture, opportunities to significantly influence your daily work and a manager who ensures that you get the space you need to excel in your role .
Application & Contact
Interested? Then please submit your CV and Cover letter in English as soon as possible, and no later than 15th of March 2024, as we are screening applications on a continuous basis.
If you want to know more about the position, then you are more than welcome to contact Heta Nyrhinen, Global Support Team Manager on [email protected]. For any recruitment related questions please contact, Sofie Bay Hansen. Talent Acquisition, on [email protected].
At EPOS we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA.
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Ballerup.
Jobbet er oprettet på vores service den 16.2.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- Ballerup
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Statistik over udbudte jobs som it-supportere i Ballerup
Herunder ser du udviklingen i udbudte it-supporter i Ballerup over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere.
Se flere statistikker her:
Statistik over udbudte it-supportere i Ballerup over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 24. december 2024 | 5 |
| 23. december 2024 | 5 |
| 22. december 2024 | 5 |
| 21. december 2024 | 5 |
| 20. december 2024 | 5 |
| 19. december 2024 | 4 |
| 18. december 2024 | 4 |
| 17. december 2024 | 4 |
| 16. december 2024 | 4 |
| 15. december 2024 | 4 |
| 14. december 2024 | 4 |
| 13. december 2024 | 4 |
| 12. december 2024 | 4 |
| 11. december 2024 | 4 |
| 10. december 2024 | 3 |
| 9. december 2024 | 3 |
| 8. december 2024 | 3 |
| 7. december 2024 | 3 |
| 6. december 2024 | 3 |
| 5. december 2024 | 4 |
| 4. december 2024 | 4 |
| 3. december 2024 | 4 |
| 2. december 2024 | 3 |
| 1. december 2024 | 3 |
| 30. november 2024 | 4 |
| 29. november 2024 | 4 |
| 28. november 2024 | 4 |
| 27. november 2024 | 4 |
| 26. november 2024 | 4 |
| 25. november 2024 | 4 |
| 24. november 2024 | 4 |
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