IT Service Desk Student

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Studiejob - Ballerup

Student Assistant for IT Service and Support


Business Area: IT

Location:

Ballerup

Country: Denmark

Employment type: Student assistant

Do you want to be part of a team of highly qualified IT colleagues, make the difference by contributing to a world class user experience, and be a part of a global organization with high professional standards working to shape the future of medical devices? Then we have an exciting job opportunity that may be your next career move.

Ambu develops, manufactures, and sells Medical Devices. Millions of patients and healthcare professionals depend on the functionality and performance of Ambu’s products worldwide. Come join a fast growing and exciting Medical Device company with an ambitious strategy.

We are looking for a passionate IT Student assistant, within IT Service Management & Infrastructure area that is willing to learn more about IT landscape and processes (Microsoft O365, Lenovo Computers, Mobile devices, Meeting/Teams room and A/V Equipment, printer services, IT Service Management Processes).

You will join a Global IT department with ambitious objectives to help our colleagues with IT issues and provide a good customer experience.

Your key responsibilities will be:

  • Acting the Single Point of Contact (SPOC) between the business and IT organization for most of all communications related to IT
  • Ticket log and categorization
  • Services to support and maintain printing such as toner replacement, printer consumable stock, move and printer set up
  • Support Incident Management Process, and ticket ownership
  • Support end users with IT activities regarding on onboarding and offboarding (prepare IT equipment for onboarding)
  • IT equipment Stock room Management (Including inventory), laptop repair/purchase/disposal and organization

Personal competences:

  • Service-minded, proactive, and self-driven
  • Good understanding of colleagues IT needs, well structure, and sense of urgency and prioritization
  • Good people skills, empathic and respectful.
  • Knowledge sharing mindset, and a flavour for documenting knowledge.
  • Passion for being a promoter of best practices and standard process within the team and company
  • Flavour to learn and support Microsoft O365, User Administration, Mobile devices, meeting/Teams room and A/V Equipment, and printer services.

Ambu is a global company and English is our corporate language, which requires that you speak and write English as intermediate level as a minimum. You will use English every day in your job.

Information and deadline
If you are interested in the position, then please apply as soon as possible. Note that we will invite candidates for interviews on a continuous basis so no need to hesitate. This job ad might be online until 30th September,2024, but once we have found the right candidate, this ad will no longer be online.

Your application will, of course, be treated confidentially.

If you have any questions about the position, you can contact jame@Ambu.com



Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Ballerup.

Jobbet er oprettet på vores service den 11.9.2024, men kan have været deaktiveret og genaktiveret igen.

Rapportér
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • Ballerup
Rapportér

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Statistik over udbudte jobs som it-supportere i Ballerup

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Statistik over udbudte it-supportere i Ballerup over tid

Dato Alle jobs som it-supportere
11. januar 2025 3
10. januar 2025 3
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1. januar 2025 4
31. december 2024 5
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28. december 2024 5
27. december 2024 5
26. december 2024 5
25. december 2024 5
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22. december 2024 5
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20. december 2024 5
19. december 2024 4
18. december 2024 4
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