Desktop Support Engineer/IT Support i Midtjylland - 6 måneder
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Brande
Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https://use.worksome.dk/job/9044
You will help install, upgrade and troubleshoot hardware and software systems.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities:
• Address user tickets regarding hardware, software and networking
• Manage customer traffic at the tech Café/walk-in centre
• Deskside services where required
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Desktop application training to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Daily Checks on UC meeting rooms and print consumables e.g. toner and paper
Requirements:
• Proven work experience (+3 years) as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with common OS environments e.g. Windows/Linux/Mac
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of PC security update practices and anti-virus programs (and patching)
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• BSc in Computer Science or relevant field experience
Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https://use.worksome.dk/job/9044
Kilde: Jobnet.dk
You will help install, upgrade and troubleshoot hardware and software systems.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities:
• Address user tickets regarding hardware, software and networking
• Manage customer traffic at the tech Café/walk-in centre
• Deskside services where required
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Desktop application training to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Daily Checks on UC meeting rooms and print consumables e.g. toner and paper
Requirements:
• Proven work experience (+3 years) as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with common OS environments e.g. Windows/Linux/Mac
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of PC security update practices and anti-virus programs (and patching)
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• BSc in Computer Science or relevant field experience
Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https://use.worksome.dk/job/9044
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Brande.
Jobbet er oprettet på vores service den 5.7.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- Brande
- Onsdag den 31. juli 2019
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Statistik over udbudte jobs som it-supportere i Brande
Herunder ser du udviklingen i udbudte it-supporter i Brande over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere.
Se flere statistikker her:
Statistik over udbudte it-supportere i Brande over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 12. november 2024 | 1 |
| 11. november 2024 | 1 |
| 10. november 2024 | 1 |
| 9. november 2024 | 1 |
| 8. november 2024 | 1 |
| 7. november 2024 | 1 |
| 6. november 2024 | 1 |