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THE JOB
Our Global Platform Configuration Team is multicultural and currently based in Copenhagen & Singapore. Our main objective is, to lead the Platform Configuration and IT Integration aspects of the onboarding of new Institutional clients, and support and maintain these elements with existing institutional clients. Not only do we manage the entire process we also actively configure the trading platform, including feature deployment & branding elements. We lead and configure technical integration efforts (APIs & FTP connections) and projects manage all other operations areas to deliver a holistic onboarding experience to the partner. We will also extend the project into a hyper care period ensuring the new partners needs are meet during this challenging phase and where appropriate transition to become the service delivery manager for the client and continuing to answer general queries regarding aspects of the engagement controlled by this team.
We are looking for an individual who will focus on the technical integration aspects on the onboarding process, working closely with the partner to build API connections. Our new team member will also heavily engage in the migration of our partners from SOAP to REST based APIs. In addition, we are constantly growing our integration points and you will participate in review, test, and deployment of new services, and manage ongoing maintenance. It is expected that you become the conduit between technical teams at the partner and Saxo, helping to translate business requirements into technical solutions
Saxo Banks Platform Configuration Team is first class and to succeed with us you will need to be resourceful, adaptable, analytical, and well organized. You will need to be able a build a rapport with our internal sales & relationship Managers and with our clients directly.
Amongst others you will be responsible for:
- Facilitate the transition of the client from pre-sales to onboarding, working with pre-sales team to confirm the boundaries of the engagement
- Project manage the technical onboarding, representing not only our own platform branding elements but representing Operations Business Unit
- Manage new client technical IT integrations, this could be via API connections (REST and SOAP) or FTP protocols
- Transition from onboarding to hyper care, managing the handover process to other operations teams who will future service the client
- Participating in any other task and effort that would be of benefit to our Institutional clients or local Saxo Group subsidiaries which could include document writing, development workshops/coordination, client visits, seminars, or training
YOUR PROFILE
We are looking for a well-rounded candidate who will have had IT experience in an industry where API integrations were at the forefront of the role, but who now wishes to take up a more client facing position. You must be able to interpret our partners needs and suggest the most appropriate solutions from our technology stack, a conduit between the business and IT teams. Although project management experience is valuable, providing you can demonstrate very strong organizational skills, an ability to multitask and a desire to succeed you could be our candidate
- Enthusiastic and driven individual you can demonstrate ownership and understand service culture for both internal and external clients
- Must be a self-starter with the drive to form creative solutions and in equal measure be able to interrogate errors and perform in depth trouble shooting
- Experience in running IT projects and project delivery in the financial sector or a minimum of 3 years work experience in a similar position where strong organizational skills were used
- Knowledge or strong interest in investment banking especially in relation to capital markets and financial products (FX, CFDs, equities etc)
- Knowledge and experience in the FinTech world and the use of API (SOAP, REST) technologies including analyzing and understanding server logs
- Acumen for analytical ability and reasoning skill
- Proven communication skills in English both written and spoken and enjoys client contact
- Ability to follow clear guidelines and multi‐task to make independent decisions
- Have the ability to prioritize the workload to fit the business objectives
- Is a team player who can work independently and act when required
- Experience in working with C#, PHP and Java will be an advantage
WE OFFER
First and foremost, we offer more than just a job; being an employee in Saxo Bank is an opportunity to invest in your future. In addition, you get:
- A chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally
- An opportunity to work as part of a dynamic, very ambitious and, at the same time, informal and pleasant working environment
- A competitive salary plus benefits package
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 21.8.2020, men kan have været deaktiveret og genaktiveret igen.
- IT-supporter
- København
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