Technical Support Specialist
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Middelfart
Do you see yourself in an encompassing hybrid role, providing guidance and shaping our future products? Are you experienced and interested in highly technical products? Then this position may be the one for you.
At Interacoustics we develop equipment for identification and diagnosis of people with hearing difficulties. Our ongoing efforts to refine our solutions aim to enhance the quality of life for patients worldwide.
An enthusiasm for supporting
For our headquarters in Middelfart, Denmark, we are looking for a Technical Support Specialist to join our Technical Support Department with a focus on delivering second level support to Interacoustics’ sales companies, independent distributors, and sister companies through training and highly skilled technical support.
As our new colleague, you will be part of a department with seven highly skilled colleagues who also have their own specialties in technical, engineering and audiology and are responsible for delivering comprehensive technical second level support to our customers. The team provides help and guidance on technical issues and questions regarding the software and hardware of Interacoustics audiological solutions. You will be reporting to our Technical Support Manager, Torben Rasmussen.
Some of your main tasks and responsibilities will include:
Clinical knowledge and stakeholder management skills
You may have a technical degree or similarly in (medical) technical equipment, audiology, technology or another background that provides you with the relevant clinical knowledge.
You will be working with multidisciplinary teams including R&D, Product Management, Customer Service and Sales. Therefore, the ideal candidate enjoys working with stakeholders, has a motivational attitude, and can drive and finish projects.
Presentations internally and at seminars are part of the job and ideally you have experience with training, teaching or making public presentations. Presentations are often held in English, so you will need advanced oral and written English skills along with good PC skills.
French and Spanish language skills would be a strong advantage.
We offer more than just a Technical Support Specialist role
You will join a large international organization with room for personal and professional growth. We provide a fantastic new workplace with an enthusiastic and friendly environment. We constantly aim to improve ourselves in everything we do, and value open communication, trust, and teamwork. We will ensure a good onboarding process for you, where you will get the necessary training in products and processes. You will be working with many experienced and highly skilled colleagues, who will also assist you settle in your new role.
Join our team!
If you are looking for an exciting opportunity to contribute to an innovative company, we encourage you to apply. Please send your resume and a cover letter detailing your qualifications and relevant experience. Applications are evaluated on a continuous basis.
For questions regarding the position, please contact Torben Rasmussen, Technical Support Manager, +45 4084 3220.
Interacoustics is an equal opportunity employer. We welcome and encourage diversity in the workplace. Join us in our mission to improve the lives of those with hearing and balance challenges. Apply today and become a part of the Interacoustics team!
We look forward to hearing from you! #LI-TP1 #LI-ON
At Interacoustics we develop equipment for identification and diagnosis of people with hearing difficulties. Our ongoing efforts to refine our solutions aim to enhance the quality of life for patients worldwide.
An enthusiasm for supporting
For our headquarters in Middelfart, Denmark, we are looking for a Technical Support Specialist to join our Technical Support Department with a focus on delivering second level support to Interacoustics’ sales companies, independent distributors, and sister companies through training and highly skilled technical support.
As our new colleague, you will be part of a department with seven highly skilled colleagues who also have their own specialties in technical, engineering and audiology and are responsible for delivering comprehensive technical second level support to our customers. The team provides help and guidance on technical issues and questions regarding the software and hardware of Interacoustics audiological solutions. You will be reporting to our Technical Support Manager, Torben Rasmussen.
Some of your main tasks and responsibilities will include:
- Providing help and guidance on technical, software and PC related issues
- Handling of customer complaints
- Presenting of technical parts on seminars
- Possessing good problem-solving and analytical skills
- Systematic approach
- Willingness to travel approx. 25 days per year
- Contributing to the continuous development of our support function
Clinical knowledge and stakeholder management skills
You may have a technical degree or similarly in (medical) technical equipment, audiology, technology or another background that provides you with the relevant clinical knowledge.
You will be working with multidisciplinary teams including R&D, Product Management, Customer Service and Sales. Therefore, the ideal candidate enjoys working with stakeholders, has a motivational attitude, and can drive and finish projects.
Presentations internally and at seminars are part of the job and ideally you have experience with training, teaching or making public presentations. Presentations are often held in English, so you will need advanced oral and written English skills along with good PC skills.
French and Spanish language skills would be a strong advantage.
We offer more than just a Technical Support Specialist role
You will join a large international organization with room for personal and professional growth. We provide a fantastic new workplace with an enthusiastic and friendly environment. We constantly aim to improve ourselves in everything we do, and value open communication, trust, and teamwork. We will ensure a good onboarding process for you, where you will get the necessary training in products and processes. You will be working with many experienced and highly skilled colleagues, who will also assist you settle in your new role.
Join our team!
If you are looking for an exciting opportunity to contribute to an innovative company, we encourage you to apply. Please send your resume and a cover letter detailing your qualifications and relevant experience. Applications are evaluated on a continuous basis.
For questions regarding the position, please contact Torben Rasmussen, Technical Support Manager, +45 4084 3220.
Interacoustics is an equal opportunity employer. We welcome and encourage diversity in the workplace. Join us in our mission to improve the lives of those with hearing and balance challenges. Apply today and become a part of the Interacoustics team!
We look forward to hearing from you! #LI-TP1 #LI-ON
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Middelfart.
Jobbet er oprettet på vores service den 3.1.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- Middelfart
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Statistik over udbudte jobs som it-supportere i Middelfart
Herunder ser du udviklingen i udbudte it-supporter i Middelfart over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere.
Se flere statistikker her:
Statistik over udbudte it-supportere i Middelfart over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 26. november 2024 | 1 |
| 25. november 2024 | 1 |
| 24. november 2024 | 1 |
| 23. november 2024 | 1 |
| 22. november 2024 | 1 |
| 21. november 2024 | 1 |
| 20. november 2024 | 1 |
| 19. november 2024 | 1 |
| 18. november 2024 | 1 |
| 17. november 2024 | 2 |
| 16. november 2024 | 2 |
| 15. november 2024 | 2 |
| 14. november 2024 | 2 |
| 13. november 2024 | 2 |
| 12. november 2024 | 2 |
| 11. november 2024 | 2 |
| 10. november 2024 | 2 |
| 9. november 2024 | 2 |
| 8. november 2024 | 2 |
| 7. november 2024 | 2 |
| 6. november 2024 | 1 |
| 5. november 2024 | 1 |
| 4. november 2024 | 1 |
| 3. november 2024 | 1 |
| 2. november 2024 | 1 |
| 1. november 2024 | 1 |