Customer Success Manager with a flair for making people smile
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Århus C
Are you passionate about making people feel welcome and helping them succeed? Do you find customer journey processes exciting? Then we are looking for you!
We are experiencing a great amount of growth and are now looking for an ambitious Customer Success Manager who can help us grow our business through great execution skills!
We have already started to pave the path to a great customer success experience for our clients, and you will help us in paving it even more! We have a strong focus on taking care of our customers and believe that customer success is the way to go to grow a successful business.
You will be working closely with our dedicated Head of Customer Success to manage our customers and help them succeed with our services. As part of the Customer Success team, you will participate in the development of the customer journey and retaining our customers through building strong relationships and applying a proactive approach – with a positive attitude!
We, at CyberPilot have already begun our journey towards becoming active in other European markets. From a strong position in Denmark, we will continue to develop new markets and expand internationally. We need the right person on that journey to drive our business forward while making sure our international customers get the same great experience as our Danish customers.
About the position
We offer a fulfilling employment in an exciting and challenging environment with great and talented colleagues and opportunities for professional and personal development in a dynamic and fast-growing company.
Your tasks will be:
We think you:
We offer you:
About CyberPilot
CyberPilot (www.cyberpilot.io) is a Danish cyber security company. We work with all types of companies and organisations, large and small, who wish to achieve effective IT security.
We are currently experiencing great growth in Denmark and are now entering other European markets.
Our goal is to make it as easy as possible for our customers to integrate cyber security and compliance into their business activities. We want to contribute to making cyber security a priority, precisely by making it simple, effective and value-added.
We have an office in the centre of Aarhus and it is managed by our CEO and co-owner Rasmus Hangaard Vinge.
You will be a valued member of our team of 25 people (and growing), where you will have the opportunity to participate and contribute. We have a very flat hierarchy and a high degree of flexibility, which lets us move fast and try new things.
Interested in the position?
Please do not hesitate to contact us at sva@cyberpilot.io if you have any questions about the position. Otherwise, please send us your letter of motivation and CV as soon as possible. We will process applications and have interviews for the positions on an ongoing basis.
We look forward to hearing from you!
We are out of office (holiday) on 26 July - 1 August 2021. We will be back in the office on Monday, 2 August 2021.
Kilde: Jobnet.dk
We are experiencing a great amount of growth and are now looking for an ambitious Customer Success Manager who can help us grow our business through great execution skills!
We have already started to pave the path to a great customer success experience for our clients, and you will help us in paving it even more! We have a strong focus on taking care of our customers and believe that customer success is the way to go to grow a successful business.
You will be working closely with our dedicated Head of Customer Success to manage our customers and help them succeed with our services. As part of the Customer Success team, you will participate in the development of the customer journey and retaining our customers through building strong relationships and applying a proactive approach – with a positive attitude!
We, at CyberPilot have already begun our journey towards becoming active in other European markets. From a strong position in Denmark, we will continue to develop new markets and expand internationally. We need the right person on that journey to drive our business forward while making sure our international customers get the same great experience as our Danish customers.
About the position
We offer a fulfilling employment in an exciting and challenging environment with great and talented colleagues and opportunities for professional and personal development in a dynamic and fast-growing company.
Your tasks will be:
- Building strong relationships with our customers and ensuring the quality of customer success
- Manage and improve the customer journey processes in all our services
- Liaison and meetings with customers regarding onboarding, general feedback, and retention
- Be the link between customers and CyberPilot
- Proactively collect feedback from customers
- Keep detailed customer records of customer data and correspondences
- Sparring and sharing insights of the Customer Success processes with our Head of Customer Success
- Proofreading of customer-facing material
- Renewals and additional sales in collaboration with the Sales team
We think you:
- Have a bachelor's or master's degree
- Have some years of experience within the service industry
- Have good project management skills
- Are an excellent communicator and are good at reading people
- Have a positive outlook and a genuine desire to help people succeed
- Are proactive, energetic, and eager to learn
- Are fluent in Danish and English (a plus if you can speak Norwegian, Swedish, Dutch or German too)
- Have a flair for technology
- Analytical skills are a plus
- Experience within cyber security is not a requirement
We offer you:
- To be part of a fast-growing company that is professional and competent, yet fun and with an exciting work environment
- Enhancing your skills and knowledge regarding Customer Success
- An opportunity to understand and get insights into the rapidly growing industry of cyber security and privacy
- An office in the heart of Aarhus with great and ambitious colleagues and flexible remote working options
About CyberPilot
CyberPilot (www.cyberpilot.io) is a Danish cyber security company. We work with all types of companies and organisations, large and small, who wish to achieve effective IT security.
We are currently experiencing great growth in Denmark and are now entering other European markets.
Our goal is to make it as easy as possible for our customers to integrate cyber security and compliance into their business activities. We want to contribute to making cyber security a priority, precisely by making it simple, effective and value-added.
We have an office in the centre of Aarhus and it is managed by our CEO and co-owner Rasmus Hangaard Vinge.
You will be a valued member of our team of 25 people (and growing), where you will have the opportunity to participate and contribute. We have a very flat hierarchy and a high degree of flexibility, which lets us move fast and try new things.
Interested in the position?
Please do not hesitate to contact us at sva@cyberpilot.io if you have any questions about the position. Otherwise, please send us your letter of motivation and CV as soon as possible. We will process applications and have interviews for the positions on an ongoing basis.
We look forward to hearing from you!
We are out of office (holiday) on 26 July - 1 August 2021. We will be back in the office on Monday, 2 August 2021.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus C.
Jobbet er oprettet på vores service den 10.7.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus C
- Fredag den 03. september 2021
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus C
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Statistik over udbudte kundeservicemedarbejdere i Århus C over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 23. november 2024 | 1 |
| 22. november 2024 | 1 |
| 21. november 2024 | 1 |
| 20. november 2024 | 1 |
| 19. november 2024 | 1 |
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| 17. november 2024 | 1 |
| 16. november 2024 | 1 |
| 4. november 2024 | 1 |
| 3. november 2024 | 1 |
| 2. november 2024 | 1 |
| 1. november 2024 | 1 |
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| 27. oktober 2024 | 2 |
| 26. oktober 2024 | 2 |
| 25. oktober 2024 | 2 |
| 24. oktober 2024 | 2 |