Customer Service Agent - Aid & Relief
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Århus N
When you join Maersk, you will find that the world is your workplace.
You will work in a culturally diverse, performance stimulating environment, surrounded by new ideas and different ways of doing things.
We – Maersk Special Projects & Logistics - are now recruiting for a Customer Service Agent to our Aid & Relief Department. If you have a passion for global logistics and will be motivated by executing logistics solutions for Aid & Relief organizations worldwide, are comfortable in a fast-paced environment, like to make a difference for those in need, strive for operational excellence and taking responsibility for your clients - This is the right place for you.
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Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
The role as “Customer Service Agent – Aid & Relief” offers a great opportunity to be part of a fantastic team and to be a strong enabler in shaping the success of our Aid & Relief team. You will be responsible for driving our customer service, effective communication, cost awareness and continuous performance which supports our growth.
The position is located in Aarhus, Denmark.
We can consider temporary or permanent assignment.
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In the Special Projects & Logistics team you will be a part of a team of 37 experienced colleagues, where we strive to deliver the best operational service for our customers.
Your main responsibilities will from our “Control Tower Setup” be, amongst others:
- Work as the contact person for larger clients – Handling crosstrade shipments.
- Responsible for the End to End customer experience, handling all operational matters, documentation, quoting, and other administrative tasks on daily basis.
- Together with the network both internally and externally identifying challenges and findings ways to improve both on both cost and service level.
- Own customers escalations together with the Operations Manager
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A candidate that is comfortable working in an office dealing with different customer service tasks maybe you have knowledge from working at an office with customer service or maybe you are familiar with the industry from customer, carrier or supplier side.
Our ideal candidate is a self-driven person that can stay cool in a busy environment and dealing with a lot of different work tasks at the same time. You strive in a collaborative role being responsible for the service provided.
Our preferred candidate has:
- Good customer service skills, open to different work tasks.
- Excellent communication skills, including both verbal and written in English
- A collaborative mindset with a “can do” attitude
- Eagerness to be best in class and part of a winning team
- Ability to be flexible when needed.
Applications will be read continuously, so do not wait with your application.
For further information, please contact Operations Manager – Maiken Louise Augustenborg: [email protected]
Show More
You will work in a culturally diverse, performance stimulating environment, surrounded by new ideas and different ways of doing things.
We – Maersk Special Projects & Logistics - are now recruiting for a Customer Service Agent to our Aid & Relief Department. If you have a passion for global logistics and will be motivated by executing logistics solutions for Aid & Relief organizations worldwide, are comfortable in a fast-paced environment, like to make a difference for those in need, strive for operational excellence and taking responsibility for your clients - This is the right place for you.
Show More
We offer
Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
The role as “Customer Service Agent – Aid & Relief” offers a great opportunity to be part of a fantastic team and to be a strong enabler in shaping the success of our Aid & Relief team. You will be responsible for driving our customer service, effective communication, cost awareness and continuous performance which supports our growth.
The position is located in Aarhus, Denmark.
We can consider temporary or permanent assignment.
Show More
Key responsibilities
In the Special Projects & Logistics team you will be a part of a team of 37 experienced colleagues, where we strive to deliver the best operational service for our customers.
Your main responsibilities will from our “Control Tower Setup” be, amongst others:
- Work as the contact person for larger clients – Handling crosstrade shipments.
- Responsible for the End to End customer experience, handling all operational matters, documentation, quoting, and other administrative tasks on daily basis.
- Together with the network both internally and externally identifying challenges and findings ways to improve both on both cost and service level.
- Own customers escalations together with the Operations Manager
Show More
We are looking for
A candidate that is comfortable working in an office dealing with different customer service tasks maybe you have knowledge from working at an office with customer service or maybe you are familiar with the industry from customer, carrier or supplier side.
Our ideal candidate is a self-driven person that can stay cool in a busy environment and dealing with a lot of different work tasks at the same time. You strive in a collaborative role being responsible for the service provided.
Our preferred candidate has:
- Good customer service skills, open to different work tasks.
- Excellent communication skills, including both verbal and written in English
- A collaborative mindset with a “can do” attitude
- Eagerness to be best in class and part of a winning team
- Ability to be flexible when needed.
Applications will be read continuously, so do not wait with your application.
For further information, please contact Operations Manager – Maiken Louise Augustenborg: [email protected]
Show More
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus N.
Jobbet er oprettet på vores service den 20.8.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus N
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus N
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Århus N over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Århus N over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 23. november 2024 | 2 |
| 22. november 2024 | 2 |
| 21. november 2024 | 2 |
| 20. november 2024 | 2 |
| 19. november 2024 | 2 |
| 18. november 2024 | 2 |
| 17. november 2024 | 2 |
| 16. november 2024 | 2 |
| 15. november 2024 | 2 |
| 14. november 2024 | 2 |
| 13. november 2024 | 3 |
| 12. november 2024 | 3 |
| 11. november 2024 | 3 |
| 10. november 2024 | 3 |
| 9. november 2024 | 3 |
| 8. november 2024 | 3 |
| 7. november 2024 | 2 |
| 6. november 2024 | 2 |
| 5. november 2024 | 2 |
| 4. november 2024 | 2 |
| 3. november 2024 | 2 |
| 2. november 2024 | 2 |
| 1. november 2024 | 2 |
| 31. oktober 2024 | 2 |
| 30. oktober 2024 | 2 |
| 29. oktober 2024 | 2 |
| 28. oktober 2024 | 2 |
| 27. oktober 2024 | 2 |
| 26. oktober 2024 | 2 |
| 25. oktober 2024 | 2 |
| 24. oktober 2024 | 1 |