Trainee/elevplads to Maersk Customer Experience team
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Elev - Århus N
Trainee/elevplads to Maersk Customer Experience team – be part of creating the future of logistics
Are you looking for a traineeship that will learn you how to connect logistics around the world?
Then join Maersk, a global leader in logistics and transportation. With us, you will learn how we deliver a best in class customer experience towards our customers while ensuring that the customers’ goods arrive at the right place at the right time – all around the world.
Are you ready to shape your future within logistics? Then let’s go. All the way!
At our office in Aarhus, you will join one of our Customer Experience team and work alongside 30 skilled colleagues. Together, we are responsible for managing the end-to-end shipment process for those of our customers who have a direct logistics contract with Maersk.
As a trainee with Maersk you will get the opportunity to work with some of the industries best talent that will help you learn everything you need to know about the logistics operations and how to deliver a superior customer experience for our customers. We want to innovate global trade by simplifying our customer’s supply chains. With simple end-to-end solutions, digital services and seamless customer engagement, we want to enable our customers to trade and grow by transporting goods anywhere – as fast and simple as possible.
The traineeship is a 2-year program. The traineeship ideally commences 1st March 2021 or earlier if possible.
Once our customers cargo has started its journey towards its destination by sea, road or air your job begins. Using your great coordinating and communication skills, you will ensure great customer experiences by managing the end-to-end delivery process.
This involves coordinating with the various countries and global shipment teams and ensuring that all documents and practicalities are in place.
More specifically, you will:
Build customer relationships and be curious about customers’ business needs and drivers in order to better serve them and identify new business opportunities
Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
Coordinate with the commercial organization on customer commitments and forecasts
Advise Maersk management on potential service failures and trends
Drive continuous improvement to satisfy customers and improve loyalty
Support the digitization agenda by positively influencing customers’ uptake of new e-features
Needless to say, you want to deliver a great customer experience. Through your communications skills you will tackle challenges with a smile, and actively learn along the journey.
You love spotting ways to optimize existing processes, and you are not afraid to speak your mind. Moreover, it is an advantage if you:
Have experience from a customer-facing role
Have well developed coordinating and communication skills
Speak and write English effortlessly, and preferably, you are also fluent in Danish
We just expect you to have been touch with Aarhus Business College beforehand to know what you need in order to qualify for a traineeship.
Applications will be read continuously, so do not wait with your application!
We look forward to hearing from you.
Are you looking for a traineeship that will learn you how to connect logistics around the world?
Then join Maersk, a global leader in logistics and transportation. With us, you will learn how we deliver a best in class customer experience towards our customers while ensuring that the customers’ goods arrive at the right place at the right time – all around the world.
Are you ready to shape your future within logistics? Then let’s go. All the way!
We offer
At our office in Aarhus, you will join one of our Customer Experience team and work alongside 30 skilled colleagues. Together, we are responsible for managing the end-to-end shipment process for those of our customers who have a direct logistics contract with Maersk.
As a trainee with Maersk you will get the opportunity to work with some of the industries best talent that will help you learn everything you need to know about the logistics operations and how to deliver a superior customer experience for our customers. We want to innovate global trade by simplifying our customer’s supply chains. With simple end-to-end solutions, digital services and seamless customer engagement, we want to enable our customers to trade and grow by transporting goods anywhere – as fast and simple as possible.
The traineeship is a 2-year program. The traineeship ideally commences 1st March 2021 or earlier if possible.
Key responsibilities
Once our customers cargo has started its journey towards its destination by sea, road or air your job begins. Using your great coordinating and communication skills, you will ensure great customer experiences by managing the end-to-end delivery process.
This involves coordinating with the various countries and global shipment teams and ensuring that all documents and practicalities are in place.
More specifically, you will:
Build customer relationships and be curious about customers’ business needs and drivers in order to better serve them and identify new business opportunities
Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
Coordinate with the commercial organization on customer commitments and forecasts
Advise Maersk management on potential service failures and trends
Drive continuous improvement to satisfy customers and improve loyalty
Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
Needless to say, you want to deliver a great customer experience. Through your communications skills you will tackle challenges with a smile, and actively learn along the journey.
You love spotting ways to optimize existing processes, and you are not afraid to speak your mind. Moreover, it is an advantage if you:
Have experience from a customer-facing role
Have well developed coordinating and communication skills
Speak and write English effortlessly, and preferably, you are also fluent in Danish
We just expect you to have been touch with Aarhus Business College beforehand to know what you need in order to qualify for a traineeship.
Applications will be read continuously, so do not wait with your application!
We look forward to hearing from you.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Århus N.
Jobbet er oprettet på vores service den 25.1.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Århus N
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Statistik over udbudte jobs som kundeservicemedarbejdere i Århus N
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Statistik over udbudte kundeservicemedarbejdere i Århus N over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 23. november 2024 | 2 |
| 22. november 2024 | 2 |
| 21. november 2024 | 2 |
| 20. november 2024 | 2 |
| 19. november 2024 | 2 |
| 18. november 2024 | 2 |
| 17. november 2024 | 2 |
| 16. november 2024 | 2 |
| 15. november 2024 | 2 |
| 14. november 2024 | 2 |
| 13. november 2024 | 3 |
| 12. november 2024 | 3 |
| 11. november 2024 | 3 |
| 10. november 2024 | 3 |
| 9. november 2024 | 3 |
| 8. november 2024 | 3 |
| 7. november 2024 | 2 |
| 6. november 2024 | 2 |
| 5. november 2024 | 2 |
| 4. november 2024 | 2 |
| 3. november 2024 | 2 |
| 2. november 2024 | 2 |
| 1. november 2024 | 2 |
| 31. oktober 2024 | 2 |
| 30. oktober 2024 | 2 |
| 29. oktober 2024 | 2 |
| 28. oktober 2024 | 2 |
| 27. oktober 2024 | 2 |
| 26. oktober 2024 | 2 |
| 25. oktober 2024 | 2 |
| 24. oktober 2024 | 1 |
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