Ballerup

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to BOSCH!

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as BOSCH original equipment, as well as aftermarket products and services developed and manufactured in-house.

Job Description

You will be part of a Scandinavian team with colleagues from Denmark, Norway, Finland and Latvia and together you support all of the Nordic countries.
Your primary tasks will include:

Customer Master setup; incl. assurance of the IT-interface with the customers
Support of customers and processes to customers incl. logistics consultancy
Order Management (incl. complaints-process etc.)
Advising Order to Cash processes
Support financial processes with sales and finance
Demand planning with strategic customers
Support Contract Management
Support of Sales in activities related to order management and customer care
Continuous exchange on the customers with the relevant sales including customer Face to Face visits
Knowledge and use of IT-systems and KPI tracking per customer (e.g.Power BI, SAP)

Qualifications

Experience with customer service is a big plus! In addition, we also find your ability and willingness to acquire new knowledge and develop your skills extremely relevant.

Good knowledge of standard office software (MS Office);
Previous experience working with SAP, Power BI and Excel
Previous positive experience in customer service/ support, or similar work duties will be an advantage.
Excellent communication and problem-solving skills
Fluency in both a Scandinavian language and English, both written and verbal, is essential.
Initiative-taker and enjoying taking responsibility
Helpful, responsible and a great team spirit across departments

Additional Information

Together we can take the next step in a large, international company, where there is room to grow both professionally and personally.
If it sounds good, hurry up and send your application, we are interviewing on an ongoing basis.

You will be joining a truly international company with almost 400.000 dedicated employees worldwide that values education and personal development. We are offering flexible working conditions both in terms of time and place, an excellent canteen, and a competent and dedicated work environment. Our office is located in Ballerup a short walk from Ballerup S-Train station, easily accessible from Copenhagen Central.

If you have any questions about the position, please contact: Manager, internal sales, Linda Jensen [email protected].

Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Ballerup.

Jobbet er oprettet på vores service den 27.6.2023, men kan have været deaktiveret og genaktiveret igen.

Rapportér

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.

Type: Kundeservicemedarbejder
Sted: Ballerup

Rapportér

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Statistik over udbudte jobs som kundeservicemedarbejdere i Ballerup

Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Ballerup over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.

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Statistik over udbudte kundeservicemedarbejdere i Ballerup over tid

Dato	Alle jobs som kundeservicemedarbejdere
22. november 2024	2
21. november 2024	2
20. november 2024	2
19. november 2024	1
18. november 2024	1
17. november 2024	2
16. november 2024	2
15. november 2024	2
14. november 2024	2
13. november 2024	2
12. november 2024	2
11. november 2024	2
10. november 2024	1
9. november 2024	2
8. november 2024	2
7. november 2024	2
6. november 2024	2
5. november 2024	2
4. november 2024	2
3. november 2024	2
2. november 2024	2
1. november 2024	2
31. oktober 2024	6
30. oktober 2024	6
29. oktober 2024	6
28. oktober 2024	5
27. oktober 2024	5
26. oktober 2024	5
25. oktober 2024	4
24. oktober 2024	4
23. oktober 2024	5