Customer Service Representative
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Billund
The Global Exchange Group is a Spanish multinational Company specialised in foreign currency exchange services for tourists at International Airports. We operate in 21 countries and 5 continents, and have a branch-network with over 240 branches. www.global-exchange.com
Thanks to our vast experience in the travel money industry, we have managed to come up with an alternative and very professional approach, without disregarding our customers’ needs and always striving for excellence in the service. Today, we have an ambitious expansion plan in regions such as Eastern Europe, the Middle East, Africa and Asia Pacific.
If you love customer service and sells this is your opportunity! We are looking for candidates with customer/sells experience from 1 to 3 years.
Joining Global Exchange, you will have the opportunity to enhance and excel your customer care and sells skills working with a world-class financial services company.
The overall goal of the position is to provide an excellent service to all our customers and sell our top-market products, adhering to the internal procedures and the legal regulations. These are some of the key responsibilities of the position:
Fluency in English is a requirement for the position and Danish will be an advantage. Other languages will be desirable. High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sells and customer care job experience of 1 – 3 year is needed.
If you are interested in this position, send an updated CV and application to [email protected] It is important that you specify your telephone number and the time slot when you prefer to be contacted.
Kilde: Jobnet.dk
Thanks to our vast experience in the travel money industry, we have managed to come up with an alternative and very professional approach, without disregarding our customers’ needs and always striving for excellence in the service. Today, we have an ambitious expansion plan in regions such as Eastern Europe, the Middle East, Africa and Asia Pacific.
If you love customer service and sells this is your opportunity! We are looking for candidates with customer/sells experience from 1 to 3 years.
Joining Global Exchange, you will have the opportunity to enhance and excel your customer care and sells skills working with a world-class financial services company.
The overall goal of the position is to provide an excellent service to all our customers and sell our top-market products, adhering to the internal procedures and the legal regulations. These are some of the key responsibilities of the position:
- Identify customer’s needs and represent properly the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.
- Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care.
- Be the responsible for the direct contact with customers and be willing to offer Customers the highest level of care.
- Document transactions, according with the legal criteria.
- Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
- Inform the supervisor of any problem or eventuality might have occurred during the exchange operation.
- Make suggestions and ideas which could help the company to continue improving itself.
- Salary base + bonus and professional development career.
Fluency in English is a requirement for the position and Danish will be an advantage. Other languages will be desirable. High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sells and customer care job experience of 1 – 3 year is needed.
If you are interested in this position, send an updated CV and application to [email protected] It is important that you specify your telephone number and the time slot when you prefer to be contacted.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Billund.
Jobbet er oprettet på vores service den 22.5.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Billund
- Tirsdag den 31. maj 2022
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