Student Assistant for Customer Experience Management at
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Studiejob - Bjerringbro
Are you a creative and tech-savvy individual who loves to communicate and create engaging content? If so, Grundfos has an exciting opportunity for you to join our team as a student assistant! As part of our dynamic team, you will have the chance to learn, grow, and contribute to our global Customer Experience framework.
Your Role
As a Student Assistant for Customer Experience Management, you will collaborate closely with our Customer Experience Consultant and Lead Customer Experience Manager to communicate our two customer experience programs, ECSS and Customer Pulse. These programs annually gather over 100,000 customer feedbacks through more than 20 different surveys. Your role will involve working with communication of surveys results, processes, dashboard instructions, and general business support. You will have the opportunity to communicate these topics by creating engaging written content and videoclips for SharePoint and other internal communication channels.
Our team is based in Bjerringbro at the Grundfos Global Headquarters. We operate in a global context, providing an excellent opportunity to gain experience working with stakeholders from diverse cultures. The language spoken in the team is English. We expect you to support our team for 15-20 hours per week, with consideration for your academic commitments. We also understand that your academic schedule may vary, and we are flexible to accommodate for this.
Who We are Looking For?
We are looking for a student who is passionate about communication and customer surveys. While we are open to students from various educational backgrounds, you should ideally be in the latter part of your bachelor’s degree with plans to pursue a master’s degree or have just started your master’s studies.
The ideal candidate
• Will be able to create engaging and informative content on dashboards, survey results, and data collection processes for internal communication channels.
• Should possess excellent communication skills in both spoken and written English.
• Preferable resides in the Central Denmark Region and can work at our Bjerringbro office at least one day per week.
About Us
The Customer Experience Team, consisting of two members, is part of the larger Marketing Automation team with twelve members within the Digital & Customer Excellence function. We pride ourselves on being team players in both local and global setups. We strive to create an optimal atmosphere for professional development and fostering new relationships.
Why Choose Grundfos?
At Grundfos, we dare to do what others can’t or won’t. Our mission is to pioneer solutions to the world’s water and climate challenges and enhance people’s quality of life. As a student assistant at Grundfos, you’ll have the chance to drive this change while enhancing your skills and building your resume. You’ll become part of a powerful, inspiring team in a learning-rich environment - an opportunity you won’t want to miss.
Additional information
If you have any questions, please do not hesitate to contact, Lead Customer Experience Manager Birgit Bach-Valeur at +45 20 72 86 30. Don’t miss out on this opportunity to gain valuable experience and make a difference! please send your resume and cover letter today and no later than February 29th, 2024 by clicking on the link “Apply for this job”
We look forward to hearing from you.
Your RoleWho We are Looking For?About UsWhy Choose Grundfos?Additional informationWe look forward to hearing from you.
Your Role
As a Student Assistant for Customer Experience Management, you will collaborate closely with our Customer Experience Consultant and Lead Customer Experience Manager to communicate our two customer experience programs, ECSS and Customer Pulse. These programs annually gather over 100,000 customer feedbacks through more than 20 different surveys. Your role will involve working with communication of surveys results, processes, dashboard instructions, and general business support. You will have the opportunity to communicate these topics by creating engaging written content and videoclips for SharePoint and other internal communication channels.
Our team is based in Bjerringbro at the Grundfos Global Headquarters. We operate in a global context, providing an excellent opportunity to gain experience working with stakeholders from diverse cultures. The language spoken in the team is English. We expect you to support our team for 15-20 hours per week, with consideration for your academic commitments. We also understand that your academic schedule may vary, and we are flexible to accommodate for this.
Who We are Looking For?
We are looking for a student who is passionate about communication and customer surveys. While we are open to students from various educational backgrounds, you should ideally be in the latter part of your bachelor’s degree with plans to pursue a master’s degree or have just started your master’s studies.
The ideal candidate
• Will be able to create engaging and informative content on dashboards, survey results, and data collection processes for internal communication channels.
• Should possess excellent communication skills in both spoken and written English.
• Preferable resides in the Central Denmark Region and can work at our Bjerringbro office at least one day per week.
About Us
The Customer Experience Team, consisting of two members, is part of the larger Marketing Automation team with twelve members within the Digital & Customer Excellence function. We pride ourselves on being team players in both local and global setups. We strive to create an optimal atmosphere for professional development and fostering new relationships.
Why Choose Grundfos?
At Grundfos, we dare to do what others can’t or won’t. Our mission is to pioneer solutions to the world’s water and climate challenges and enhance people’s quality of life. As a student assistant at Grundfos, you’ll have the chance to drive this change while enhancing your skills and building your resume. You’ll become part of a powerful, inspiring team in a learning-rich environment - an opportunity you won’t want to miss.
Additional information
If you have any questions, please do not hesitate to contact, Lead Customer Experience Manager Birgit Bach-Valeur at +45 20 72 86 30. Don’t miss out on this opportunity to gain valuable experience and make a difference! please send your resume and cover letter today and no later than February 29th, 2024 by clicking on the link “Apply for this job”
We look forward to hearing from you.
Your RoleWho We are Looking For?About UsWhy Choose Grundfos?Additional informationWe look forward to hearing from you.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Bjerringbro.
Jobbet er oprettet på vores service den 7.2.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Bjerringbro
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