Customer Supporter
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Brøndby
On behalf of Envirosuite in Søborg, People In Action is looking for a
Do you want to deliver a world-class service and support to customers within environmental monitoring solutions worldwide? Do you have excellent language skills in English? – then this job may be interesting for you.
Envirosuite is a global leader in environmental intelligence, using proprietary technology and real-time localised data to help industry and communities to thrive. Envirosuite delivers flexible solutions to address challenges of air and water quality, noise, and vibration, making the world a better place to live and improving environmental performance. Using predictive software solutions they translate data into actionable insights enabling their customers to make fast and responsible decisions for more efficient operations and better community outcomes.
Envirosuite’s values are:
Innovation | Customer Centric | Accountability
With an extensive history and proven track record in customer and operations support, you will be responsible for providing remotely support to Envirosuite customers worldwide in line with their requirements and the organisation’s goals and vision. As you will be representing the Envirosuite brand, it is important that you can identify with the values and perform accordingly.
Your responsibilities:
You will refer to the Regional Operations Manager and your colleagues will train you in Envirosuite's products and give you full support on a daily basis.
Your profile:
You probably have some experience from a similar position within support
Your person:
You enjoy being service-minded and working with manageable tasks
You are
Are you interested?
Please send your CV and a short cover letter to
Applications are evaluated continuously.
Customer Supporter with strong skills in customer and operations support
Do you want to deliver a world-class service and support to customers within environmental monitoring solutions worldwide? Do you have excellent language skills in English? – then this job may be interesting for you.
Envirosuite is a global leader in environmental intelligence, using proprietary technology and real-time localised data to help industry and communities to thrive. Envirosuite delivers flexible solutions to address challenges of air and water quality, noise, and vibration, making the world a better place to live and improving environmental performance. Using predictive software solutions they translate data into actionable insights enabling their customers to make fast and responsible decisions for more efficient operations and better community outcomes.
Envirosuite’s values are:
Innovation | Customer Centric | Accountability
With an extensive history and proven track record in customer and operations support, you will be responsible for providing remotely support to Envirosuite customers worldwide in line with their requirements and the organisation’s goals and vision. As you will be representing the Envirosuite brand, it is important that you can identify with the values and perform accordingly.
Your responsibilities:
- Responding to support requests and incidents within agreed timeframes from telephone, email and internet
- Resolve or escalate incoming requests within agreed timeframes
- Complete recurring checks and reports in accordance with procedures and service levels
- Maintain documentation and identify opportunities for process and procedure improvement
- Maintain integrity of ticketing system and incident records
- Working in accordance with corporate policies and processes, including time reporting
- Other duties as required by manager
You will refer to the Regional Operations Manager and your colleagues will train you in Envirosuite's products and give you full support on a daily basis.
Your profile:
You probably have some experience from a similar position within support
- Knowledge of databases and SQL
- Familiarity with IT support principles such as ITIL
- Basic knowledge of networking methodologies
- Intermediate knowledge of MS Office package
- Ability to complete multiple tasks within timeframes
- Excellent communication and writing skills in Danish and English
- Proficient at assessing and understanding customer requirements
- Previous customer service experience is a plus
Your person:
You enjoy being service-minded and working with manageable tasks
You are
- flexible and solution oriented
- robust and have a high drive
- a team player who also enjoy working independently
Are you interested?
Please send your CV and a short cover letter to
Applications are evaluated continuously.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Brøndby.
Jobbet er oprettet på vores service den 20.5.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Brøndby
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Statistik over udbudte jobs som kundeservicemedarbejdere i Brøndby
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Brøndby over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
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Statistik over udbudte kundeservicemedarbejdere i Brøndby over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 29. oktober 2024 | 1 |
| 28. oktober 2024 | 1 |
| 27. oktober 2024 | 1 |
| 26. oktober 2024 | 1 |
| 25. oktober 2024 | 1 |
| 24. oktober 2024 | 1 |
| 23. oktober 2024 | 1 |