Training Management Services (TMS) Coordinator

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Esbjerg Ø

Opportunity


Are you our new TMS Coordinator?

We offer


The opportunity to be a key player in a growing and established business with an enviable global
reputation. Based in Esbjerg, as our new colleague in our TMS department, you will provide first
class service to our clients, playing a key role in enhancing the quality of the services offered. You will be
the point of contact for inbound enquiries, booking delegates onto courses and supporting our sales department in optimizing seat utilizations. You will become part of an engaged team who takes pride in Customer Service.

Key responsibilities


• Act as the face of our company, embodying our Core Values and principles in how we do business
• Proactively support our clients with a full spectrum of training related administrative tasks such
as:
o Monitoring and managing training compliance
o Securing seats and booking courses
o Handling of joining instructions
o Identifying and communicating with vendors
o Delivery and update of certificates
o Processing of invoices
o Producing reports relating to training spend overview
• Effectively handle inbound enquiries through channels such as email, phone, mails
• Coordinating with key stakeholders to provide course information and follow up
• Process orders and payments
• Proactively maximise seat utilization

We are looking for


You are outgoing, enthusiastic, detail-oriented and highly self-driven. You enjoy working independently whilst still being able to fit within a small team in a fast paced office environment. A commercial focus and a customer centric view with a priority to quality customer service is also important. You are proficient in English and are able to communicate clearly and confidently, both verbally and in writing. You are proficient in the use of MS Outlook, MS Office products and similar. Previous experience in a similar role would be highly advantageous but not essential as full training will be provided.


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Esbjerg Ø.

Jobbet er oprettet på vores service den 6.1.2023, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Esbjerg Ø
  • Onsdag den 01. februar 2023
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