Consumer Service Specialist
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Fredericia
Look after the consumers and we will look after you!
About the job
In order to continue improving what we do, so we can shape living for the better, our consumer service team is looking for an experienced consumer care call agent with contact center experience. Our team of engaged colleagues are the backbone of our enterprise, always striving to exceed expectations in consumer experience. If you are passionate about creating the outstanding consumer experience and a collaborative environment, then you might be a fit.
A TYPICAL DAY AT WORK
As the consumer service specialist, you support & guide consumers via phone or email and also via chat or social media.
WHO ARE YOU?
QUALIFICATIONS
PERSONAL COMPETENCES
Kilde: Jobnet.dk
About the job
In order to continue improving what we do, so we can shape living for the better, our consumer service team is looking for an experienced consumer care call agent with contact center experience. Our team of engaged colleagues are the backbone of our enterprise, always striving to exceed expectations in consumer experience. If you are passionate about creating the outstanding consumer experience and a collaborative environment, then you might be a fit.
A TYPICAL DAY AT WORK
As the consumer service specialist, you support & guide consumers via phone or email and also via chat or social media.
WHO ARE YOU?
- You always have the consumer in mind
- You like to work with people and help others
- Encourage collaboration and cross functional support, in order to best meet the business demands, you know the importance of teamwork and communication
- You are a strong communicator both orally and in writing
QUALIFICATIONS
- Office clerk, “handelsassistent” or similar education
- 1-3 years, or more experience with consumer or customer contact, preferably in a contact centre
- Working knowledge of SAP & Office 365
- Since you will speak to our danish comsumers about details regarding products, orders etc fluency in Danish and English, both written and oral is required
- Preferably knowledge of min. one other Nordic language
PERSONAL COMPETENCES
- Service minded and consumer centric
- A good listener
- Precise and capable of following up on all ongoing tasks
- Good at communicating
- Team worker with focus on giving the consumers & customers a better experience
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Fredericia.
Jobbet er oprettet på vores service den 28.1.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Fredericia
- Søndag den 20. februar 2022
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Statistik over udbudte jobs som kundeservicemedarbejdere i Fredericia
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Fredericia over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Fredericia over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 28. november 2024 | 1 |
| 27. november 2024 | 1 |