customer service representative
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Hellerup
On behalf of our customer in Hellerup, we are looking for a Customer Service representative for their Copenhagen Office. If you are passionate about providing excellent customer service and are able to take initiative on your own and drive and progress own work to conclusion, then this is a unique opportunity for you.
• Processing incoming orders by phone and email
• Supporting costumer requests regarding deliveries and related issues
• Handling third-party orders/invoicing
• Updating costumer data
• Being responsible for handling costumer complaints
• Following up on status on deliveries to key costumers
• Managing price updates and pricelists
• Managing payouts and calculation of bonus
• Monitoring IT-interfaces between sales systems
• Being second line support to RPA
• Onboarding webshop customers
• Proactively seeking opportunities to further standardize tasks and routines
• Manually creating invoices regarding own consumption
• Assisting Marketing – costumer letters/translations
• Helping Sales personnel during offering phase
• Manually creating invoices regarding services
• Participating in relevant business networks and projects
• Supporting Sales representatives in various administrative tasks
• Taking action and following up on credit issues
• Being country responsible for requisitions
• Other work tasks assigned by the company
• are structured and thorough
• have a good level of English, Swedish and Norwegian language
• have strong verbal and written communication skills in Danish
• have excellent problem-solving abilities
• have an outgoing personality and good networking skills
• have good cooperation skills
• contribute to a positive work atmosphere
• are an experienced user of Microsoft Office
If so, please submit your application through our website www.Randstad.dk. Please note that we will be interviewing relevant candidates on a continuous basis, and we therefore recommend that you apply as soon as possible.
We hope you got all your questions answered and feel confident applying. Should you have any further questions regarding the position, please contact: Christina Gonswa Hansen at [email protected] or +45 92 92 08 51. All inquiries will be handled confidentially.
We look forward to hearing from you!
Randstad DK is part of the international Randstad Group, which is the world's largest provider of HR solutions. With over 4,800 offices in 38 countries, we provide work to more than 650,000 people worldwide every day.
In Denmark, we are among the leading temporary employment and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg, Kolding and Esbjerg. A position we have achieved because we, as experts in the labor market, manage to match qualified graduates with the right job opportunities.
Working tasks may include the following:
Manage direct costumer interaction
• Processing incoming orders by phone and email
• Supporting costumer requests regarding deliveries and related issues
• Handling third-party orders/invoicing
• Updating costumer data
Manage indirect costumer interaction
• Being responsible for handling costumer complaints
• Following up on status on deliveries to key costumers
• Managing price updates and pricelists
• Managing payouts and calculation of bonus
Support our automation solution
• Monitoring IT-interfaces between sales systems
• Being second line support to RPA
• Onboarding webshop customers
• Proactively seeking opportunities to further standardize tasks and routines
Support Sales with administrative tasks
• Manually creating invoices regarding own consumption
• Assisting Marketing – costumer letters/translations
• Helping Sales personnel during offering phase
• Manually creating invoices regarding services
Other working tasks may include:
• Participating in relevant business networks and projects
• Supporting Sales representatives in various administrative tasks
• Taking action and following up on credit issues
• Being country responsible for requisitions
• Other work tasks assigned by the company
We expect that you:
• are structured and thorough
• have a good level of English, Swedish and Norwegian language
• have strong verbal and written communication skills in Danish
• have excellent problem-solving abilities
• have an outgoing personality and good networking skills
• have good cooperation skills
• contribute to a positive work atmosphere
• are an experienced user of Microsoft Office
If you have a relevant higher education or equivalent knowledge through experience, it will be an advantage. We prefer that you have some experience from ERP systems (SAP, SAP BW or SAP C4C) and business warehouse. Also it is a must that you have minimum two years’ experience in sales administrative work.
Have we piqued your interest?
If so, please submit your application through our website www.Randstad.dk. Please note that we will be interviewing relevant candidates on a continuous basis, and we therefore recommend that you apply as soon as possible.
We hope you got all your questions answered and feel confident applying. Should you have any further questions regarding the position, please contact: Christina Gonswa Hansen at [email protected] or +45 92 92 08 51. All inquiries will be handled confidentially.
We look forward to hearing from you!
About Randstad
Randstad DK is part of the international Randstad Group, which is the world's largest provider of HR solutions. With over 4,800 offices in 38 countries, we provide work to more than 650,000 people worldwide every day.
In Denmark, we are among the leading temporary employment and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg, Kolding and Esbjerg. A position we have achieved because we, as experts in the labor market, manage to match qualified graduates with the right job opportunities.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Hellerup.
Jobbet er oprettet på vores service den 3.8.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Hellerup
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Statistik over udbudte jobs som kundeservicemedarbejdere i Hellerup
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Hellerup over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Hellerup over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 15. november 2024 | 1 |
| 14. november 2024 | 1 |
| 13. november 2024 | 1 |
| 12. november 2024 | 1 |
| 11. november 2024 | 1 |
| 10. november 2024 | 1 |
| 1. november 2024 | 1 |
| 31. oktober 2024 | 1 |
| 30. oktober 2024 | 1 |
| 29. oktober 2024 | 1 |
| 28. oktober 2024 | 1 |
| 27. oktober 2024 | 1 |
| 26. oktober 2024 | 1 |
| 25. oktober 2024 | 1 |
| 24. oktober 2024 | 1 |
| 23. oktober 2024 | 1 |
| 22. oktober 2024 | 1 |
| 21. oktober 2024 | 1 |
| 20. oktober 2024 | 1 |
| 19. oktober 2024 | 1 |
| 18. oktober 2024 | 1 |
| 17. oktober 2024 | 1 |
| 16. oktober 2024 | 1 |