French-speaking customer service representative

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Højbjerg

KaffeKapslen is Europe's largest online retailer of coffee and ships coffee to thousands of customers in Denmark, Norway, Sweden, Germany, Austria, Switzerland, France, the Netherlands, Belgium, and Spain every day. The company was founded in 2012 and has since experienced tremendous growth - a growth that we are sure will continue in the future - among other things by opening in new countries.

At KaffeKapslen, our customer service department is a big part of our success. Our enthusiastic employees are always ready to help our many customers with the challenges that online shopping can bring and answer the questions that may arise in the search for the perfect cup of coffee. In addition, customer service is our eyes and ears, and an important weapon in our efforts to get to know our customers, and make sure the customer journey is great from start to finish.

About you
For our skilled customer service department, we are looking for a German-speaking employee to help us answer customers from France, French parts of Belgium, and Switzerland. We are looking for a colleague who is hungry to be part of a growing company, where you have an influence on your everyday work-life, and who thrives on periods of bustle.

Whether you have experience with customer service does not matter, the most important thing for us is that you enjoy talking with people, are solution-oriented and structured. You will receive thorough training from one of your colleagues, at your own pace, so we ensure that you feel confident in your role.
It is important to us that you speak fluent and flawless French, preferably as a mother tongue. However, it is not a requirement that you speak Danish, as all internal official communication takes place in English.

About the job
As an employee with us, you become part of a unique collegial environment, with colleagues who are always ready to answer questions, learn from them and share experiences. For us, it is important that our employees thrive, and therefore there are regular 1 on 1 conversations and status briefings - just as we have a flat structure where everyone talks to everyone - and can meet for a beer or soda in our Friday bar.

The job takes place at KaffeKapslen's domicile in Hasselager, just south of Aarhus, to which several buses go. The position is full time, ie. 37 hours per week, which in the period between 8-17, Monday to Friday.

With us, there is no limit to your growth, and we are happy to cultivate your potential. We therefore always pay according to the qualifications of the specific candidate.

Has the above captured your interest? Send an email to [email protected] with your CV and application.

Job starts 3. January 2022
Interviews are held on an ongoing basis.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Højbjerg.

Jobbet er oprettet på vores service den 23.11.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Højbjerg
  • Onsdag den 22. december 2021

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