CUSTOMER SERVICE - DUTCH (PART-TIME, COPENHAGEN - DK)

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København SV

Do you want to join one of Denmark’s happiest e-commerce teams on an amazing growth journey and accelerate your digital career in Customer Experience Management & E-commerce Marketing?

ABOUT ANDLIGHT

AndLight is Scandinavia’s leading online retailer of premium designer lighting with ambitions to be Europe’s largest by 2020 by means of a strong, sustainable growth strategy, outstanding customer experiences, and a smart, dedicated team of students, entrepreneurs and e-commerce marketing profiles with loads of energy and positivity.

For our office in Copenhagen we are looking for a skilled and dedicated Dutch-speaking customer service & translation colleague who is passionate about delivering excellent experiences to our customers through cheerful communication, and a structured, proactive approach to problem-solving and communication with our customers.

ABOUT YOUR ROLE

As a Customer Service & translation employee in our e-commerce operations team you are expected to lead yourself and manage the responsibility of first establish AndLight.nl in Holland and then manage our in-bound communication with customers through email, telephone, chat, and social media, problem-solving cases for our soon-to-be-happy customers, and assisting the e-commerce marketing team with communication and translation-related projects.

PRIMARY RESPONSIBILITIES

  • Translation and development of AndLight.nl
  • Communication with customers through email, telephone, chat and social media in Dutch
  • Communication and translation support to our E-commerce Marketing Team in Dutch
  • Support with ad-hoc tasks related to brand building and business development in Dutch

OUR EXPECTATIONS. YOU HAVE/ARE:

  • Experience with customer experience management and/or e-commerce marketing fundamentals
  • Knowledge of communication best practices via email, chat, and social media
  • Proactive, structured, and cheerful with a good understanding and interest in great customer experiences
  • Graduated from a bachelor’s degree relevant to Communication, Marketing, or Business Management
  • Great communication skills in Dutch and English, both speech and writing

WHAT WE OFFER

  • Full-time position (15-20 hours/week) with plenty of responsibility, challenges, and a steep learning curve
  • An opportunity to grow your career in Customer Experience Management and E-commerce Marketing
  • A young international, diverse team of like-minded, ambitious, and happy colleagues
  • Structured professional- and personal development and possibility to progress in our organization
  • Flexibility and work-life balance

ARE YOU THE RIGHT CANDIDATE?

Send your application complete with CV and transcripts to partner Mads Saabye Jørgensen on [email protected] for more information. Interviews will be held on an ongoing basis and will conclude when the right candidate is found.

AndLight ApS

Tømmergravsgade 4B, 2450 København SV

+45 4444 6244 - [email protected]

www.andlight.com


Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i København SV.

Jobbet er oprettet på vores service den 27.9.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • København SV
  • Tirsdag den 05. november 2019

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