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IT Service Manager HR IT Tools
Do you want to make a real difference and make decisions that improve people's everyday lives? As a Service Manager at NCC, we can offer you just that! You’ll get the opportunity to work in an environment influenced by sustainability, digitalization, and innovation!
We are building for the future – are you ready to help us realize our IT roadmap?
The construction industry is currently facing a development leap where the change agent is spelled digitalization. NCC is leading the way in developing our business and future proofing our IT platform. We are currently recruiting IT professionals who thrive on becoming important players in our digital transformation journey, taking construction to new heights through IT.
You will join the Group function “Finance & IT”, which leads NCC´s strategic development and major change programs in the business. Finance & IT is NCC’s development and delivery function for IT as well as operations development and research & innovation. We are a Nordic organization with 140+ employees working together closely under one common management. Cooperation in- and between units is key for us to deliver value to NCCs business areas, and therefore we have adapted an Agile team-based setup with a focus on collaboration, people and efficient delivery and development.
https://www.youtube.com/watch?v=WH47qxW7M94
Your role and responsibilities
We are now looking for an IT service manager to HR IT Tools.
In this position you will oversee all services, products, and systems in scope of responsibility.
The job can be divided into five parts:
Life Cycle Management of your service and systems in scope
Ensure all documentation is in place and up to date.
Contribute to budgeting, forecasts and financial follow up
Lifecycle management for owned assets and Cis
Continuous improvement
Service Delivery and Operations
Ensure that all processes required to deliver the service are efficiently managed and support procedures are followed.
Manage the deployment of updates, releases, patches to test and production environment through efficient change control.
Manage the support teams to ensure efficient everyday operations.
Service Development
Work closely with the business stakeholders to capture requirements
Participate in development projects.
Plan and oversee transition activities – from development to production
Service Consumer Relationships
Build strong customer relationships
Continuously interact with key stakeholders
Lead Operational Service Forums
Management of Service Providers
Define and manage requirements for external suppliers including follow up on supplier performance through regular monitoring the fulfilment of service levels & license- and support agreements.
Your profile
We believe that you have an Academic degree in IT or HR and have a good knowledge of work processes in large companies. You have several years of experience in the Service Managers area. You could also currently work as an HR Partner with an interest in IT and IT Services Management. You are fluent in English and one of the Nordic languages, both verbally and written. Experience in ITIL and Agile processes are also an asset.
You will be very important for us in our strategic journey, and we think that you:
- have experience from working with outsourced application management
- can take main responsibility, lead and drive assignments within relevant area
- have an agile mindset and ITIL basic knowledge
- have experience of service management processes.
To be successful in this position you:
- have good technical understanding
- possess self-leadership but are also a team player
- are driven at Supplier Management
- are reliable
- have good communication and relationship building skills.
We are offering
Here at NCC, you are offered a place in an organization with good values, high environmental awareness, and a strong desire to succeed. These are contributing reasons why we have many satisfied and proud employees. We are proud to be able to offer our employees great development opportunities in an exciting work environment. We have a good variety of workplaces where you will meet different types of challenges.
Additional information
This position is be located in Oslo or Copenhagen. The position may require travelling, although we do apply a flexible way of working and strive to collaborate digitally as much as possible. In accordance with NCCs safety culture we conduct background checks on final candidates.
Contact and application
Please register your application and CV in English below. Selection is ongoing, so please apply no later than April 7th, 2024. For further information on this position, please contact Lis Karlehem, IT Competence Manager, +46706276580 or Karin Österman de Wall, HR Recruitment Specialist, +46790787210.
Welcome with your application!
About NCC
At NCC, you become part of an organization with good values, high environmental awareness, and a strong will to succeed together. Every day, our more than 12,200 employees make decisions that improve people's everyday lives, both today and tomorrow. Here you work in a strong community together with committed and professional colleagues who are driven to learn new things, achieve goals, share experiences, and make a real difference together. We challenge ourselves to drive development and create sustainable solutions that move society forward with new knowledge.
We kindly but firmly decline contact with recruiters and sellers of advertising or staffing solutions.
Kontakt:
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 28.2.2024, men kan have været deaktiveret og genaktiveret igen.
- Kundeservicemedarbejder
- København
- Søndag den 07. april 2024
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Statistik over udbudte jobs som kundeservicemedarbejdere i København
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i København over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i København.
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Statistik over udbudte kundeservicemedarbejdere i København over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 22. november 2024 | 87 |
| 21. november 2024 | 89 |
| 20. november 2024 | 87 |
| 19. november 2024 | 88 |
| 18. november 2024 | 83 |
| 17. november 2024 | 86 |
| 16. november 2024 | 87 |
| 15. november 2024 | 90 |
| 14. november 2024 | 90 |
| 13. november 2024 | 91 |
| 12. november 2024 | 90 |
| 11. november 2024 | 91 |
| 10. november 2024 | 87 |
| 9. november 2024 | 88 |
| 8. november 2024 | 91 |
| 7. november 2024 | 87 |
| 6. november 2024 | 88 |
| 5. november 2024 | 86 |
| 4. november 2024 | 86 |
| 3. november 2024 | 87 |
| 2. november 2024 | 84 |
| 1. november 2024 | 87 |
| 31. oktober 2024 | 94 |
| 30. oktober 2024 | 96 |
| 29. oktober 2024 | 101 |
| 28. oktober 2024 | 101 |
| 27. oktober 2024 | 103 |
| 26. oktober 2024 | 102 |
| 25. oktober 2024 | 74 |
| 24. oktober 2024 | 105 |
| 23. oktober 2024 | 108 |
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Mere information om København
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